Dec 2020 to 
Part-time Nanny
Jovanovich Family, Austral

Caring for two children aged 4yrs and 2 yrs at commencement where I was responsible for getting the children up and ready for the day, preparing breakfast/snacks/meals, organising fun daily outings to the park/library/play centres and carrying out age appropriate activities in the family home.  Preparing bottles, changing nappies, settling, feeding, dressing, bathing and ensuring the house was kept clean and tidy at all times.

Current
Solecharge Overnight Nanny
Agency for Private Families

Caring for various families overnight requiring care for children ranging in age from newborn to teenage years, including twins.  The activities and duties included preparing evening meal, games and puzzles, stories and reading, changing nappies, preparing bottles, feeding, settling, bathing, attending to the children during the night if needed, getting the children ready in the mornings and ensuring they have everything they needed for the day.

July 2017 to Nov 2017
Temporary Solecharge Before & After School Carer
Villareal Family

Caring for one 17 year old boy with disabilities where I was responsible for getting him ready for school, ensuring he had everything he needed for the day, school drop off and pick up, attending after school activities such as sports/lessons, preparing afternoon tea and evening meals, taking him to doctors appointments and all associated household duties.

Jan 2017 to Current
Casual Solecharge Nanny
Abracadabra Childcare Services

Since finishing my last contract I have been working on a casual basis whilst seeking further employment. I have am working with various families across Sydney with children ranging in age from newborn to teenage years where I am responsible for organising daily outings, school drop off and pick-up, attending after school activities, age appropriate activities with the little ones, changing nappies, feeding, bathing, settling and liaising with parents on all levels. Child related household duties also.

June 2016 to Dec 2016
Full-time Sole charge Nanny
Turner Family
Sydney

Caring for two children where I was responsible for full-time care of both children. Getting the children up and ready for the day in the mornings, breakfast, packed school bag, school drop off, organising daily outings, age appropriate activities, arts and crafts, stories and reading, music and dance, cooking, trips to the park and library and all associated household duties.

Little Scribblers | Peakhurst | JANUARY 2014 - MAY 2016
(Diploma – EARLY CHILDHOOD EDUCATION TRAINING)
CERTIFIED SUPERVISOR

Work effectively as the room leader and other team members with daily programs and routines. Supervise and proactively engage with children. Conduct routine safety checks. Daily office admin duties.

Star Academy Kids | Liverpool | DECEMBER 2011 - DEC 2013
(CERTIFICATE3-CHILDRENS SERVICES TRAINING)

Work effectively as the room leader and other team members with daily programs and routines. Supervise and proactively engage with children. Conduct routine safety checks. Daily office admin duties.

OUTBOUND CUSTOMER CARE ADVISOR | COCA COLA AMATIL | 11/2009 - 04/2016

• Answering all customer enquiries in regards to placing their order.
• Handling account enquiries and forwarding new business leads to BDM in the field.
• Maximise sales opportunities.
• Accurately process calls following defined guidelines and policies.
• Effectively communicate with customers to solve problems at first point of contact.
Prioritise customers requests and escalate issues when necessary.

CUSTOMER SERVICE ADVISOR | TELSTRA STORE - BANKSTOWN | 04/2008- 11/2009

Liaising with customers to make sales, upgrades and answer all customer inquiries.
Tech support, installing new software for customers, assisting with warranty, faults and technical difficulties.
Reach monthly sales targets/KPI.
General billing inquiries.
Handling stock and all cash handling/banking duties.

Casimir Catholic College : 2008 - HSC
Academy of Training - CERT 3 in Children's Services

Early Childhood Training And Resource Centre, College
( Diploma – Early Childhood Education )