Sorella Early Learning

32 Tesch Road, Griffin, QLD, 4503
4.0 Average score
Licensed for 158 Children
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Fees & Vacancies

POA
Vacancies
How Sorella Early Learning compares with Griffin, 4503
Sorella Early Learning
Griffin
4
5
Reviews
POA
$134
Price
Meeting
Meeting
NQS Rating

Location

32 Tesch Road
Griffin, QLD, 4503
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National Quality Standard Rating
Overall Meeting
Educational Program and Practice Meeting
Children's Health and Safety Meeting
Physical environment Meeting
Staffing Arrangements Meeting
Relationships with children Meeting
Collaborative partnerships with families and communities Meeting
Governance and leadership Meeting

Centre Reviews

4.0 (8 Reviews)
4.0 All sources (8)
4.0
Google (7)
Communication with Parents
1.0
Environment & Facilities
3.0
Food Preparation & Nutrition
3.0
Health & Safety
3.0
Learning & Developmental Programs
1.0
Management Staff & Supervision
2.0
Value for Money
1.0
Warmth & Empathy towards children
1.0

The experience was inconsistent at best. Over the course of almost nine months, our son only had ONE day where he seemed comfortable... Read more

Communication with Parents
Environment & Facilities
Food Preparation & Nutrition
Health & Safety
Learning & Developmental Programs
Management Staff & Supervision
Value for Money
Warmth & Empathy towards children
Would recommend to a friend
B
Basil M
Dec, 2023

I think this was a great company at the start. No issues and when I had concerns it was addressed promptly. More recently,... Read more

Response from the owner 02 May 2023

Hi Chris, Thank you for your review. It is disappointing to hear that you do not feel your concerns were heard, when you reached out to us after your child’s care had ended. At Elephas Education, we pride ourselves on listening to families and educators feedback and making appropriate changes where needed to rectify grievances. Had we been made aware of your concerns during your child’s time of enrolment or your wife’s time of employment, we certainly could have worked with you both to rectify these concerns. Unfortunately, as discussed in our previous communication, there is nothing further we can action as our investigation of these claims were unsubstantiated. I am unsure how else we can assist you at this time, however, if you would like to discuss anything further, please contact us at hello@elephas.com.au. We wish your child and your family well and hope you have found the right care facility for your circumstances.

Chris C image
Chris C
May, 2023

Unfortunately would not recommend this centre. It has a high staff turn over and the room my child was in was absolute chaos.... Read more

Response from the owner 13 Apr 2023

Hello Falling Skies. I'm so sorry to hear that you have had a negative experience at Elephas Education. I would be interested to gather more information about your experience in an effort to improve our practices and prevent other families having a similar experience. May I please ask you to contact our Operations Team (hello@elephas.com.au) with your contact details so our General Manager can get in touch to discuss your experience in more detail.

Falling Skies image
Falling Skies
Apr, 2023