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Majella Long Day Care + Kindergarten, Chermside West

146 Maundrell Terrace, Chermside West, QLD, 4032 view map
4.0

Care Type:

Long Day Care, Pre-school

Hours:

7am to 6pm

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Address:

146 Maundrell Terrace, Chermside West, QLD, 4032

Majella Long Day Care + Kindergarten, Chermside West Reviews (10)

4.0

Rating Score

youssef Jalabi image

youssef Jalabi

Feb, 2026

I was initially hesitant to write this review regarding the centre and our children’s experience. However, after careful consideration, I felt it was necessary to share our experience in order to help prevent similar situations from affecting other children and families. Unfortunately, our experience at this centre was extremely disappointing and had a negative impact on our children both physically and psychologically. We observed ongoing concerns including bullying, a lack of effective management, and what appeared to be bias from certain educators. In particular, the conduct of one educator was frequently loud and, at times, unprofessional, contributing to an environment in which our children did not feel safe, supported, or respected. We believe that childcare and educational centres have a responsibility to provide a safe, inclusive, and well-managed environment for all children. Regrettably, this centre did not meet those expectations in our case. My recommendation to other parents: Regularly check your child’s body, particularly for younger children, and remain attentive to any marks or signs of injury. Do not dismiss incidents as minor without receiving a clear and satisfactory explanation, and ensure appropriate action is taken to prevent recurrence. Avoid signing first aid or medical reports unless you fully understand the incident and are informed of the specific steps that will be taken to address and prevent similar situations. While maintaining respectful communication, it is important to advocate firmly for your child’s safety and wellbeing, as these should always be the highest priority. Finally, I would caution parents not to rely solely on the complaints process. We lodged a formal complaint and pursued it thoroughly, including providing recommendations. Unfortunately, the response we received consisted only of generic emails, which did not resolve the issues. As a result, our children continued to suffer up till now.

Response from the owner 05 Feb 2026

Hello Youssef, Thank you for sharing your experience so openly. We are deeply concerned by what you have described, particularly your concerns about your children’s physical and emotional wellbeing, feelings of safety, and experiences of inclusion while attending the service. Hearing reports of bullying, perceived bias, unprofessional educator conduct, and injuries that were distressing or insufficiently explained is not something we take lightly. Every child has the right to feel safe, respected, and supported, and we are truly sorry to hear that this was not your family’s experience. We are also concerned to learn of your disappointment with the complaints process and the impact this situation has continued to have on your children. Families place great trust in our early learning services, and it is not a responsibility we take lightly. Catholic Early EdCare is committed to providing safe, inclusive, and well-managed environments grounded in dignity, care, and respect for every child. When serious concerns such as those you have raised are brought to us, they require careful attention and appropriate follow-up. If you are willing, we would very much welcome the opportunity to speak with you directly, listen more fully to your concerns, and review these matters with the care they deserve. Please contact us at childcare@catholicearlyedcare.qld.edu.au so we can follow up appropriately. Kind regards, Catholic Early EdCare

Ownerof whitesubaru image

Ownerof whitesubaru

Nov, 2025

This centre can’t seem to keep a director for more than 6-12months. The constant changing of directors has meant the centre has taken a long time to see any change. I was so disappointed when they lost a great director Emma earlier this year, who was one of the only I have experienced in the past 6 years of having my children attending this centre who actually really cared about the children, staff and community. It seems as though anyone who tries to make any positive changes to the centre ends up leaving. We love the long standing educators at the centre as they truly are a shining light.

Cameron O'Rourke image

Cameron O'Rourke

Jul, 2025

We visited 6 day cares before choosing Majella and we couldn’t be happier! The staff are fantastic and all have a wonderfully happy approach to nurturing and developing the kids in care. The new playground is brilliant and there’s plenty of space inside and outside for the children to play and explore. We get daily updates and pictures of the learning activities our child is involved in also and we’re very impressed with the amount of attention and care our child receives. I highly recommend!

Response from the owner 18 Jul 2025

Thank you so much for your thoughtful review Cameron. We are thrilled to hear Majella Long Day Care and Kindergarten stood out to you, and it’s wonderful to know you are happy with the care, learning experiences and new playground. We appreciate your support and for helping us grow.

About Majella Long Day Care + Kindergarten, Chermside West

At Majella we believe each child is unique and learns differently. Our educators will spend time getting to know your child and family so they can create engaging real-life learning experiences that capture your child’s interest and build their confidence. In kindergarten your child will also explore different languages and cultures as part of our program, helping them appreciate diversity and sparking new learning adventures.
At Majella we care for children from six weeks and offer a Queensland Government approved kindergarten program for children in the year before prep. We are conveniently located on Maundrell Terrace with easy access to Gympie Road for families who commute to the CBD.

Services Provided by Majella Long Day Care + Kindergarten, Chermside West

How Majella Long Day Care + Kindergarten, Chermside West Compares

with Chermside West, 4032

Reviews

Majella Long Day Care + Kindergarten, Chermside West

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4/5

Suburb Average

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4.9/5

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Price

Majella Long Day Care + Kindergarten, Chermside West

$94

Suburb Average

$110

NQS

The National Quality Standard is an industry benchmark defined by the government.

Majella Long Day Care + Kindergarten, Chermside West

Meeting

Suburb Average

Meeting

NQS Rating Breakdown

Overall

Meeting

Educational Program and Practice Meeting
Children's Health and Safety Meeting
Physical environment Meeting
Staffing Arrangements Meeting
Relationships with children Meeting
Collaborative partnerships with families and communities Meeting
Governance and leadership Meeting

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Majella Long Day Care + Kindergarten, Chermside West