My daughter Sophia has been in the nursery at Bright Beginnings for around six months, and I honestly couldn’t recommend the centre more. The staff are incredibly kind, caring and attentive, and they’re always doing fun, engaging activities with the children. Communication has been excellent, which gives such peace of mind as a parent. One of the main reasons we chose Bright Beginnings is because it feels like a home away from home. There are so many centres that can feel quite sterile, but this one feels warm, welcoming and “homely,” which made drop-offs so much easier. The staff genuinely take the time to get to know each child. They know your child, their personality and their individual needs. It’s an amazing centre, and I would recommend it to anyone!

My son has attended Bright beginnings since nursery and we would recommend this centre to anyone in a heart beat. The staff are kind, warm, patient and caring and have been an instrumental part in my sons learning and development over the past 3 years. Hilda, Emma, Sky, Natt, Lori, Georgie and Keiko have all been such positive influences in our boys life and he is always telling us how much he loves them and loves daycare. We’re so happy we found a great centre and are forever grateful for everything they do for our family.

I really loved the center, my son was very happy there.

When we first inquired about enrolling my nephew (Mr 4) we were welcomed with open arms. As an educator myself there were so many greens flags going on during the tour and after a previously bad experience the team were very supportive and understanding. Or so we thought. We were open and honest about his additional needs and the journey his mum had been on with seeking diagnosis. We happily supplied any information requested as well as putting together a multiple page plan/info pack about Mr 4 ourselves including detailed information about how we manage behaviour at home, his strengths, tips and tricks, likes and dislikes as well as his personal care needs. The service were still very keen to enrol him and assured us many times he would be included and loved like any other child in their care and were eager for have him join their program as soon as possible. The days after we withdrew him his behaviour and overall happiness changed. We went from having a quirky sweet little guy with lots of energy to melt downs and violent outbursts. As well as genuine fear of returning to the service. I wish I knew what happened because he can’t tell me but it breaks my heart to see such a change and I fear he was treated kindly when parent weren’t present. We seeking the support of a phycologist. Unfortunately once Mr 4 began attending everything changed. He was immediately deemed “to higher support needs” because he was a bit sad and teary and wanted to hold a familiar educators hand for parts of the day. We were called by the owner nearly ever two hours to come and collect him as they couldn’t provide 1:1 care for him and deemed that necessary. Which his OT rolled their eyes and laughed at when it was mentioned to them the next week. After the sixth call on his forth day with the owner engaging in bullying tactics to have us come in I left work then came in with his mum who was at this point to scared to go by themselves to pull him from the centre. I then watched Mr 4 for a while before entering the room and I still can’t work out as an educator with a bachelor degree, nearly 15 years experience and teaching him for 2 years myself that he was displaying any “additional” behaviour that was different to any other child who starts at a new centre. Upon conversation with multiple educators they were not able to identify any concerns outside of him being a little sad. If as a early childhood setting you can’t help a child to settle you shouldn’t be in this industry. What we experienced was discrimination plain and simple with a service hungry to scab as much extra funding per child possible (ISS). We are currently still in discussion with the governing body in regards to taking potential further action against the service. I also hold a lot of concern for the staff here as their seems to be a very toxic gossip/taddle tail culture with lots of whispers and comments when passing each other and with so many of them being quite young I’d hate for them to think that’s acceptable behaviour across the industry. Finally the old duck in the kindy space needs to chill out on how she speaks to the children. It’s amazing how her tone changed straight away once I shot her a look of disapproval. Clearly if parents aren’t their educators are free to speak to children however they like. After unenrolling him and having it confirmed that they were waving the notice period it’s taken over a month for the refund required to be processed which was only done after extensive follow up from mum. Thankfully today he started at a much higher quality centre where the interactions with the director, educators and everyone else were nothing but supportive and loving. He has come home our happy little guy again and is already talking about how excited he is to go back tomorrow.

We started our journey with Bright Beginnings when Lily was about two. I was very nervous to start a day care as a first time mum. The center has a great first impression- it’s like a tree house inside and Lily wanted to stay and play longer than any other center we visited. Tara was in toddler room and used her knowledge and experience to help settle Lily into the center. We have loved Tara’s dedication to nurturing Lily’s development. We saw lots of great changes once Lily started daycare. We have also been a fan of the kindy room with Lori, Nat and Keiko. These educators have fostered a great relationship with Lily and it’s a very caring environment. They all foster a sense of belonging, safety and respect for Lily. We are very thankful. The activities they run are very engaging, stimulating and developmentally appropriate. Especially the water play, outdoor cooking, painting, singing and obstacle courses were all Lily’s favorites. Sky and Belinda have excellent communication at the front desk. They frequently share updates about the center and newsletters with helpful articles. They are very flexible with make up days when sickness comes our way. The center is clean and well maintained. The entrance and rooms are frequently rotated with new toys and surroundings. This makes drop offs so easy as Lily can’t wait to see what’s in store inside. The enrollment was so easy and the location is amazing working close by at Chermside. The center has an app that is easy to use. I have no regrets with Bright Beginnings and very grateful for all that they do for us!

Absolutely phenomenal. BB’s were our family away from home. We spent 5 years there with our son Grayson. From 8 months of age to graduating kindy last year I could never fault them. Grayson has Down syndrome and Autism and the level of love, care and nurturing were beyond our expectations. If you are looking for a nurturing, inclusive centre, then look no further.

In the short time my son has been going to Bright Beginnings I have seen a tremendous improvement in his vocabulary, social skills and overall happiness. I can't speak high enough about this centre and his teachers. Absolutely love the team at Bright Beginnings! Thank you for caring so much for my son 💙

We have recently immigrated to Australia and with the whirlwind of the move our daughter needed to start Day care. We have been so grateful to Bright Beginnings who have been nothing short of OUTSTANDING to our family. They are kind, caring and a family driven centre who have the children's best interest at heart. They guide you every step of the way and the educators are wonderful! We could not have asked for a better experience in a brand new country. I have also met an amazing community of parents through Bright Beginnings 🌞

What a find this place was for our family in 2023- you will not be disappointed! A Fun, nurturing and dynamic centre with long standing staff who go above and beyond. Everyone’s culture is embraced and celebrated! Our girls favourites include the mud garden, winter fires, yarning circle gatherings and sleeping outdoors when they get the chance! My favourite - the weekly rhythm sign and rhyme sessions with whole centre signing systems ❤️

Bright Beginnings is so amazing, we are so lucky we have found this center. I did a lot of research on about 6 different centers in the area and I immediately loved Bright Beginnings from the start. There is such a family and community focus, the staff are wonderful and have been here for years, so your child has consistency. My daughter loves it so much, most days are a struggle to get her out the door to come home. I would highly recommend!