C&K Robinson Road Childcare Centre

jacob dryden

Jun, 2025

We couldn’t be happier with our experience at C&K Robinson Road! The educators are warm, attentive, and genuinely care about each child’s development... We couldn’t be happier with our experience at C&K Robinson Road! The educators are warm, attentive, and genuinely care about each child’s development and well-being. Our little ones all settled in so quickly thanks to the nurturing environment and consistent routines. Communication is excellent—we’re always kept in the loop with updates, photos, and learning milestones. The centre is clean, organised, and full of engaging, age-appropriate activities. And not to mention—the food looks and sounds amazing! Our children are often eating more than one bowl, which says it all. It’s such a comfort knowing our children are happy, safe, well-fed, and thriving every day. Thank you, Jill (Centre Director) and the entire team, for everything you do! Read more

M L

Jun, 2025

Dear C&K Team, I am writing to thank you and the team for the wonderful care you have given my son. Your support has... Dear C&K Team, I am writing to thank you and the team for the wonderful care you have given my son. Your support has made a positive difference in his early learning journey. Your educators always show genuine care and patience. I have seen how they respond with empathy and understanding in every situation. This has helped my son feel safe and supported at the centre. I also appreciate the way you guide his learning. The activities are thoughtful and engaging. He is always excited to share what he has learned. It is clear that your team takes the time to understand each child's needs and interests. Most importantly, my son feels happy and secure in your care. That means a lot to us as parents. Your focus on his well-being gives us great confidence in your centre. Thank you again for your kindness, dedication, and ongoing support. We feel lucky to be part of the C&K community. Read more

Kieran

Mar, 2025

My son attended this childcare center sometime ago but I wanted to share my experience. I am hoping things have improved since... My son attended this childcare center sometime ago but I wanted to share my experience. I am hoping things have improved since then. Straight away, the center seemed to be short staffed. On our first day, we were forced to wait in the car park for 20 mins on a 30+ degree day as their door buzzer was not working. Upon entering, my son was taken to the wrong room which was an honest mix up but added to the anxiety of his first day and his mood went downhill from there. My son was really upset when I left and I was feeling anxious as well given the rough start. I phoned the center and asked how he was doing and to my surprise was told immediately that he was fine. No issues. I found this hard to believe given he was so upset when I left (had to tear myself away from him) and then asked if it would be ok if they sent me a photo (advertised on their website as a service) to put my mind at ease. The center manager refused stating that the staff don't have time to run around taking photos of the kids and sending them to their parents. I can understand that, but this was day 1 and it's on your website. I just wanted some reassurance. The manager then said to me "we are going to have to take special care of you aren't we" in a condescending tone. I was honestly shocked and couldn't believe I was spoken to like this. Upon picking up my son, he was visibly upset and cried all the way home in the car. I later found out he had not eaten anything and slept most of the day due to being "worn out". On day 2 ,I asked a different member how he had been and was told he was doing fine, no issues whatsoever. At that point I pulled him out as I had lost trust with the staff and didn't want to put him through more stress. I understand every child is different when it comes to attachment etc but don't dismiss my concerns, lie and speak to me like my opinion is worth nothing. This was a few years ago now so I am hoping things have improved since then. Felt like I should give my two cents here as I have been on the fence about it for a while. Read more

Zoey Secco

Jan, 2025

My child loves going, very supportive and caring staff. My child loves going, very supportive and caring staff.

Alexandra Isgro

May, 2024

We had our son at C&K Robinson Road for 2 years and overall we were really disappointed with this centre. We would not... We had our son at C&K Robinson Road for 2 years and overall we were really disappointed with this centre. We would not recommend. Our son entered prep this year and he was behind as he had learnt very little in his kindergarten class. We have sent our daughter to another centre and are much happier. Read more

Zoe Colborne

Jan, 2023

Have been so happy with the pre kindy and kindy rooms. Lisa is absolutely amazing and so hands on with the kids. All... Have been so happy with the pre kindy and kindy rooms. Lisa is absolutely amazing and so hands on with the kids. All the educators are super lovely and my kids have loved going there. Read more

Saniye Yeniay

Jan, 2023

We have recently moved to Australia from overseas and my 3 yo daughter started at this childcare around 6 months ago after having... We have recently moved to Australia from overseas and my 3 yo daughter started at this childcare around 6 months ago after having tried another center previously. Sam and Lisa managed my daughter's transition process very well. Every educator at the center were very supportive and caring towards her, but I should particularly acknowledge her lead educator Mia. Her positive energy and loving heart make every kid around her very happy. We have had difficulties at the beginning but now she enjoys going to the center. She tells us about funny little memories she made during the day. She has friends and improved her English skills tramendously. Thank you all for being so caring and supportive to our kids! Read more

Ro Lee

Dec, 2022

i love all staff members❤️ i love all staff members❤️

Heidi Skennar

Oct, 2022

So I originally was not going to share our experience with this centre as I felt like it was just us and it... So I originally was not going to share our experience with this centre as I felt like it was just us and it upsets me enough that I just wanted to block it in the past. However now I have seen another family has had a similar experience, I'm adding our story. Our son started in this centre just over a year ago at 3yo. We had our tour, Lisa dropped EVERYTHING to show us through at a moments notice, she was absolutely lovely. The centre was beautiful, our son loved visiting and was always sad to leave. We had a really good feeling and were very impressed. This all changed after he started. He refused to talk there. My little boy who at home or with friends would happily chat and such, was now blowing raspberries instead of talking. He has never been advanced in his speech and being home for 18 months during covid did not help, but he could and would talk, his speech was always improving and would even bail up random people on the street to chat - but at daycare? Basically nothing. Like the other review, we were also ’strongly encouraged’ on multiple occasions to seek outside assistance for what was only an issue within the walls of their centre. I took him to our GP to start this process and after our GP had a chat with our son, I was advised that there was nothing wrong with him. One day, he had a rock (adult fist sized) thrown at the back of his head. My husband turned up early to collect him and found him on a mat by himself crying… My husband asked what happened and was told that he was having a moment and was on the mat to chill out (so to speak - I don’t have the exact words as I wasn’t the witness to this event). He told my husband that another kid (by name) had thrown a rock at his head. My husband raised this and was told that didn’t happen and he didn’t have any evidence of being hit with a rock. My husband checked and our son had a giant egg on the back of his head. Again, things happen. But the fact it wasn’t seen by staff and our son was just assumed to be having a meltdown when he had suffered a head injury makes me feel ill. How long would they have waited if my husband hadn’t turned up at that moment? I also noticed we never saw our sons art on the walls, although it was covered with work from other children. I also started to notice I couldn’t see him in any photos either. One morning I decided to take a proper look. On this day there were 21 printed photos (with some of these printouts being montages of multiple photos) and he was in the background of one group photo and that was it. Our son has long hair. His choice, he tells us it is beautiful (and tbh - it is!) and he likes to wear it out because he likes how it swishes.. One afternoon, his teacher approached me and asked “I need to ask - when are you getting his hair cut?” Would they ask the mother of a girl this? We gave our two weeks notice and upon dropping him off on his last day, his cubby space already had his name taken off it. He noticed. His cubby that had been his spot since day one had been taken away. They could not even wait for him to finish. It really was the final proof that they did not care about him one bit. Within a fortnight of starting elsewhere, we had a different child. He talks there, plays and has made friends. The little boy we see outside of daycare is the same little boy they see there. He’s happy, and his confidence is through the roof. The change over the last 3 months has been incredible. I felt something wasn’t right, but had no clue how wrong it was. I don’t know what is going on, but I see that we aren’t the only ones and I feel terrible that I gave them the benefit of the doubt for so long. The centre is beautiful, the food is fantastic and the way they pulled things together to keep the centre open when their staff were dropping like flies from covid was incredible.. But on a deeper level, something is not right and I hope no other child feels the way ours did there. Read more

Sarah Allan-McIntyre

Sep, 2022

A year ago, I moved my then 1yo and 3.5yo from their previous centre to C&K because my 1yo came home each time... A year ago, I moved my then 1yo and 3.5yo from their previous centre to C&K because my 1yo came home each time with nappy rash. We made the hard decision to move them - even though in every other respect they were perfectly content there. I so wish I had never moved them. Prior to going to C&K, my 3.5yo was confident, chatty, happy, enthusiastic, loving and empathetic. She seemed to settle in well but by the Nov, the kindy teacher called me to say she was having massive meltdowns in the afternoons and was refusing naptime and should she still be having a nap? I advised yes, she could do with a nap most days still but can be a bit resistant sometimes because she doesn't want to miss out. By Jan, I was reading every parenting book under the sun - at home she was throwing tantrums, screaming, retaliating at her siblings by hitting, scratching, pulling hair and kicking. She was an absolute mess of emotions and would dissolve into tears over anything. She was exhausted everyday after pick up. She seemed to stop communicating verbally as much and just resorted to screeching and crying. Everything upset her. Everyone annoyed her. She was always enraged and she started saying things I'd never heard her say before. She would tell me that she wanted a new family. She would pack up her bags and say she was running away. She wanted to see her old friends. When she had huge meltdowns, afterwards she'd say things like "My brain is not appropriate!" or "My brain doesn't work properly". I'd never even heard her use the word appropriate before. Where was she hearing this? Then we were called into the office for a meeting with the kindy teacher to go over her behaviour. The teacher seemed lovely, seemed to say all the right things and use all the right approaches. But she told us how her behaviour was constantly escalating, that she was "negative attention-seeking", that she couldn't sit still (not even 4 yet) and that there were times when they would ask her to do something simple that she would usually be ok with and for some reason she would say "no" over and over and try to hide. They would ignore it and eventually she would come back out and go back to playing. They tried to work with us to manage this but ultimately they wanted us to go see a paed or psych. No one could figure out what was setting her off. Our whole lives revolved around her every day trying to manage this. I was a mess, not knowing what to do to get my baby back to her old self again. I rang around so many providers, but they either had 18mth+ waitlists or were not taking on any patients. One lady blatantly told me that they see a lot of centres push parents to get a diagnosis because it means they get additional funding and that it was more likely the transition to the new day care considering we'd never had any problems prior. Eventually she started telling me, "I don't want to see the naughty boys". She would tell me when someone had done something mean to her and when I asked if she told the teacher she said she wouldn't listen to her. She would cry at drop offs and staff would be out in the playground ignoring us. She had an incident where she lashed out at some girls - I came immediately and when home she told me that the girls were taking her craft project from her. When I talked to the teacher she admitted she didn't even question my daughter or the other girls . At wits end I decided to call our old centre and at first they could only take her back 2 days a week. Within 2 weeks of changing back, she started to calm down. Things improved so quickly after we left C&K. 5 months later and she's back to being her bubbly, talkative, friendly self again. She plays with her siblings, she's helpful, and since going back she's been able to focus on her learning again - writing her name, count and recognise numbers. Was she being bullied? Did they treat her differently because they didn't like her? It still upsets me so much to think of what she went through and how we'll never know what was going on there. Read more