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Dolphin Ave Early Learning Centre overview
Phone
(07) 3063 6000Dolphin Ave Early Learning Centre is a family owned and run long day care centre. As a family, we have over 30 years’ experience in the early years sector. The centre has been purpose built to provide an exciting environment for children to grow, learn and develop – no matter their needs or desires. We believe in a holistic approach when providing care.
As an inclusive centre, we work with families and communities to make sure all children and families feel safe, secure, and respected.
Our learning environments promote play as the basis for children's learning. Children are encouraged to explore, create and engage with their peers. With both indoor and outdoor facilities, children develop in all growth areas.
Our rooms are furnished with the latest equipment. Our kindergarten room utilizes the latest technologies to provide the 20th century learner with the tools they need to succeed. Our playground environment is state of the art, with equipment promoting physical play, but also quiet areas for rest. There is ample space for running ball games and group activities.
We look forward to sharing in your child’s journey and ensuring they are provided the best and most enjoyable learning experiences.
Fees & Vacancies
Dolphin Ave Early Learning Centre Service features
See more (10)Dolphin Ave Early Learning Centre service include:
Get to know us
Centre philosophy
Centre philosophy
Dolphin Ave Early Learning Centre Philosophy
At Dolphin Ave Early Learning Centre, we believe every child is unique and deserves an environment where they feel safe, respected, and encouraged to explore. Our philosophy centres on creating a nurturing space where children can grow and develop to their full potential through dynamic, inclusive programs.
We embrace the Reggio Emilia Approach and Constructivist Theory, valuing children as active learners who build knowledge through experiences and interactions. Our educators support each child’s physical, emotional, and educational needs, fostering growth with age-appropriate resources and engaging learning experiences. Language development is crucial in early years, and our Abecedarian Approach integrates conversation, storytelling, music, and drama to nurture this growth. We work in partnership with families, honouring their role as primary educators and providing a caring community where children can thrive.
Our programs align with the National Quality Standards and Early Years Learning Framework, celebrating Australia’s multicultural society and acknowledging the cultural heritage of Aboriginal and Torres Strait Islander peoples. At Dolphin Ave Early Learning Centre, our vision is to offer a place where children’s learning and development are our top priorities, supported by a community-focused and inclusive approach.
“It is through our connections to others; we develop into ourselves.” – Vygotsky
Safety
Safety
Dolphin Ave Early Learning Centre is committed to fostering a culture that creates and maintains a safe online environment with support and collaboration from staff, families and community. As a child safe organisation, our Service embeds the National Principles for Child Safe Organisations and (Queensland’s Child Safe Standards, Phase 2 Starting January 1, 2026) and continuously addresses risks to ensure children are safe in physical and online environments. Digital technologies have become an integral part of many children’s daily lives. For this reason, it is important that our educators are not only familiar with the use of digital technologies, but are able to guide children’s understanding of, and ability to interact, engage, access and use a range of digital technology in a child safe environment.
Use of Personal Devices:
Educators are strictly prohibited from using personal electronic devices (e.g., mobile phones, smart watches, tablets) to take photos, record audio, or capture videos of children.
Personal devices cannot be used to access social media while working directly with children.
Service-Issued Devices:
Educators must use only Service-issued and registered devices for taking images, videos, or accessing digital technology.
Service-issued devices must remain on the premises unless exemptions are granted for operational activities (e.g., excursions).
Privacy and Security:
Educators must keep passwords confidential and log out of devices and software programs after use.
They must not share children’s personal information (e.g., name, address, date of birth) online.
Transferring images or videos from Service-issued devices to personal devices is strictly prohibited.
Supervision and Safety:
Educators must actively supervise children when using digital devices or accessing online environments.
Devices are only permitted in open areas where educators can monitor children’s use.
Screen Time Guidelines:
Screen time is not used as a reward or to manage challenging behaviors.
Educators adhere to Australia's Physical Activity and Sedentary Behaviour Guidelines:
Children under 1 year: No screen time.
Children aged 2-5 years: Less than 1 hour per day.
Children aged 5-12 years: No more than 2 hours per day for entertainment.
Educational Use:
Educators introduce age-appropriate concepts about online safety and guide children in recognising safe and unsafe online behaviors.
Programs and apps used are secure, regularly updated, and password-protected.
Training and Compliance:
Educators participate in training related to digital safety, privacy protection, and responsible use of technology.
They adhere to the Safe Use of Digital Technologies and Online Environments Policy and associated procedures.
Storage:
Photos/videos are securely stored on password-protected Service-issued devices.
Monthly backups are performed; data is held for 3 years post-enrolment and destroyed per the Record Keeping Policy.
Sharing:
Photos/videos are shared with families via secure platforms.
No uploads to public platforms without written parental consent.
Unauthorised transfers to personal devices are prohibited.
Authorisation:
Written parental consent is required for taking, using, storing, or destroying images/videos.
A record of children not to be photographed is maintained and shared with staff.
Privacy & Security:
Images/videos must be appropriate and respect children’s privacy.
Purpose:
CCTV is used for monitoring the physical environment, enhancing safety, addressing complaints, and supporting investigations.
Operation:
The system includes 13 fixed cameras, 4 monitors, and a digital hard drive recorder.
Cameras operate continuously (24/7) and are located in public areas (e.g., car park, reception, play areas).
Cameras are not installed in private areas like bathrooms.
Footage Storage:
Footage is stored securely in a password-protected system for up to 90 days.
Old recordings are overwritten after 90 days.
Access to Footage:
Access is strictly controlled and limited to authorised personnel.
Footage may only be disclosed to:
The Ombudsman for child protection investigations.
Law enforcement agencies (e.g., Police).
The approved provider or nominated supervisor for internal investigations.
Note: Unauthorised access or sharing of footage is prohibited and governed by privacy laws.
Meet the team
Meet the team
Owner and Director Vanessa has operated within childcare for over 20 years and brings a wealth of knowledge, passion, and expertise into Dolphin Ave. Alongside her is her family in John, Louis, Claudia, and Rebecca who combine to create a strong foundation of consistency, experience, and familiarity. Building on this Dolphin Ave is extremely fortunate to have the experience of Miss Leigh taking care of our administration and we boast an incredible team of educators who work tirelessly for your children.
Kindergarten/Preschool Programs
Kindergarten/Preschool Programs
Dolphin Ave Early Learning Centre offers the QLD Government-approved “Free Kindy” program for 4-year-olds, providing 15 hours per week of funded Kindergarten for 40 weeks per year. This program supports your child’s growth, learning, and well-being, preparing them for school.
Our Enhanced Learning Program for Kindergarten children focuses on:
- Numeracy & Literacy: Developing key skills for lifelong learning.
- Self-Regulation: Fostering emotional control and resilience.
- Social & Emotional Development: Supporting independence and building healthy relationships.
- Creativity & Problem-Solving: Encouraging curiosity and critical thinking.
With extended hours and a year-round program (excluding public holidays), our Kindergarten program is delivered by qualified Early Childhood Teachers committed to supporting your child’s individual development.
Additional Benefits Include:
- Personalised Learning Plans: Tailored to your child’s unique needs.
- Music & Dance Program: Boosting cognitive, physical, emotional and social skills.
- Sports Program: Improving coordination,balance, healthy bone and muscle development, enhanced concentration and skills such as team work, discipline and resilence.
- School Readiness: Preparing your child for a smooth transition to school.
We colaborate with local schools, providing transition statements, ensuring your child feels confident and prepared for the next steps in their education journey. Families are kept up to date with their child’s progress via our Xplor platform, which offers daily updates on their learning and development as well as events throughout the day.
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32 Dolphin AvenueMermaid Beach, QLD, 4218
Centre Reviews
We’re so incredibly grateful to have found this daycare. The team are not only professional but genuinely caring and personal in their approach.... We’re so incredibly grateful to have found this daycare. The team are not only professional but genuinely caring and personal in their approach. The low staff turnover says everything about the way this centre is run, it’s clear it’s a well-managed, family-oriented business. We've often walked past the daycare on a Saturday or Sunday to find the directors at the centre cleaning and doing maintenance in their own time. Our children absolutely love being there, and it gives us so much peace of mind knowing they’re in such loving and capable hands each day. Thank you for all the hard work and heart you put in, it doesn’t go unnoticed. Read more
Thank you, Jenna, for such kind words. We care deeply about what we do, and it’s made even more worthwhile caring for families like yours. Knowing your children enjoy being here brings us so much satisfaction and joy. Happy children and happy families are the reason we do what we do, and it means the world to know it’s appreciated! Thank you again for your kind words!
I cannot recommend this fantastic little centre highly enough. My daughter moved here for the Kindy room and when we visited we’d pretty... I cannot recommend this fantastic little centre highly enough. My daughter moved here for the Kindy room and when we visited we’d pretty much decided on another centre. But our meeting with Vanessa, the centre director, turned this decision around entirely for us. Her passion for early childhood education and when discussing the space she and her family had designed and built truly shone through. The centre is spacious, well-designed and modern with so many things for little people to enjoy. The centre is truly a family affair with many members of her family involved in various capacities, which gives it a real community feel. We moved from overseas so I was nervous about how my daughter would handle the transition but I could not be more grateful for how the wonderful Kindy educators supported her through. They really got to know her as an individual, evidenced by the report they prepared for her new school where they described her perfectly. I don’t think our first few months in Australia would have been anywhere near as successful without them - they were patient, supportive and fun, carefully designing the best experiences every day and fast becoming my daughter’s favourite people - she will miss them so much. Thank you so much to the entire team at Dolphin Avenue - we’re so sad to say goodbye as we head off to big school. You truly have a wonderful team and centre that you should be immeasurably proud of ❤️ Read more
Hi Victoria. Wow, thank you so much for your amazing review! We're thrilled to hear that you and your daughter had such a positive experience with us at Dolphin Ave. Vanessa and the whole team are over the moon reading your kind words. It was our pleasure to support your daughter through her transition and we're so happy she enjoyed her time here. We'll miss her too! Best of luck at big school and don't be strangers! Cheers, The Dolphin Ave Team
This is really the best childcare centre we have used in 5 years! (And unfortunately we had been with a few)... We now... This is really the best childcare centre we have used in 5 years! (And unfortunately we had been with a few)... We now have our second child with Dolphins and we couldn't be happier. Vanessa, John and the whole team treat the children like family. They go above and beyond for my son with allergies to make sure he never misses out despite a restricted diet. The room educators Crystal and Bayli are the best, knowing they are looking after him makes the whole process of leaving him in care easier. Every single staff member knows my sons name, and we love the special events they organise to celebrate life throughout the year. Absolutely recommend Dolphins 🐬 💯 Read more
Thank you so much for your wonderful review, Nicki! We are thrilled to hear about your positive experience with us at Dolphin Ave Early Learning Centre. Vanessa, John, and the entire team strive to create a family-like environment where every child feels safe, valued, and celebrated. It's heartwarming to know that Crystal and Bayli have made such a positive impact on your child's care. We appreciate your recommendation and look forward to continuing to provide excellent care for your family. Thank you again for choosing Dolphin Ave Early Learning Centre!
Dolphin Ave have exceeded all of my expectations. Firstly, it is a beautiful new centre, which is bright and well laid out, with... Dolphin Ave have exceeded all of my expectations. Firstly, it is a beautiful new centre, which is bright and well laid out, with a focus on outside time which I love. But most importantly, the staff and their care level is just exceptional. They genuinely care about my kids, and my kids love going, to the point where my son was off sick recently and was asking me all day if he could still go to kindy. Vanessa, John and the team make it feel like a second home for my kids and I can't recommend them enough. Read more
Thank you Kate for taking the time to provide such a wonderful review. Your kind words about the Dolphin Ave team is truly appreciated, as they work tirelessly to ensure the well-being and happiness of every child. We are grateful for the trust you have placed in us and for recommending Dolphin Ave Early Learning Centre to others. We look forward to continuing to provide a supportive and enriching experience for your children and your family. Thank you once again for your glowing feedback.
My daughter loved it at Dolphin. She has now started prep this year and was so ready for it due to all the... My daughter loved it at Dolphin. She has now started prep this year and was so ready for it due to all the educators at Dolphin. She always came home happy and with so may stories over the 2 years she was there. Read more
Thank you so much Rachel for taking the time to write such a wonderful review! We are thrilled to hear that your daughter enjoyed her time at Dolphin Ave Early Learning Centre and that our educators were able to prepare her well for the next stage of her education. It's always heartening to hear that our students leave us with happy memories and a love for learning. We appreciate your kind words and hope to continue providing a positive and enriching experience for all our students. Thank you again for choosing Dolphin Ave Early Learning Centre!
My son Noah loved his two years at dolphin ave, Miss Vanessa and all the educators are so lovely and caring and have... My son Noah loved his two years at dolphin ave, Miss Vanessa and all the educators are so lovely and caring and have helped him get ready to go to big school this year. We will miss them all looking after our little man he was one happy little boy while he was there. Read more
Thank you Simone for taking the time to share your positive experience at Dolphin Ave. We are thrilled to hear that Noah loved his time here and that our educators were able to provide him with the care and support he needed to prepare for big school. At Dolphin Ave, we strive to create a nurturing and stimulating environment where children can thrive, and we are delighted to hear that Noah was one happy little boy during his time with us. We will miss him too! Thank you again for your kind words and we hope to see you again soon.
WARNING! If your child has allergies/anaphylaxis DO NOT trust Dolphin Ave Early Learning Centre. My son was feed an egg sandwich which could... WARNING! If your child has allergies/anaphylaxis DO NOT trust Dolphin Ave Early Learning Centre. My son was feed an egg sandwich which could have killed him. Miss Crystal asked him if he enjoyed the taste after his little mouth was washed out! The incident report was never recorded on Xplor. On another occasion his Epi Pen was lost. Vanessa and John's inability to take responsibility trickles down to the educators. This centre looks lovely however is not safe! Read more
We have sent our son here for the past 2+ years, this year being his last before he goes to school. We have... We have sent our son here for the past 2+ years, this year being his last before he goes to school. We have found it to be exceptional in every area and highly recommend it. We would like to thank the owners and great staff for all of their excellent work! Read more
Thank you for the kind words Dan. As one of our inaugural families and trusting us from the very beginning, it's been an absolute pleasure having your family with us. All the best for the future and we look forward to hearing how big school goes.
Dolphin Ave learning centre is unmatched. The layout of the facility is very welcoming and easy for pickup and drop off. The staff... Dolphin Ave learning centre is unmatched. The layout of the facility is very welcoming and easy for pickup and drop off. The staff and educators are always happy and welcoming. They were always super engaging with my son even in early morning drop offs and late pick ups, always full of energy. We sadly had to leave due to relocating but we felt as though we were leaving part of our family. Vanessa the director is always approachable and easy to talk to about anything. All of our educators during our time were amazing with our Son and he loved going everyday. Miss Bailey & Miss Ash are the ultimate duo! The security of the centre was what stands apart from other centres and the ease of mind knowing that the children are safe inside the centre with no public access is what allows me to go to work not stressing about anything. High fences and Face ID to enter. 👍🏼 We will be back Dolphin Ave!! Read more
Thank you for the kind words Ellie. We look forward to seeing you back with us in the not too distant future.