Our daughter has been attending the center for more than a year and absolutely loves it. The educators are incredibly patient, nurturing, and genuinely caring. The center director Dulshani is great and always takes the time to address any questions or concerns we may have. Highly recommend.

Amazing place, really caring teachers and staff who look out for the kids. All my kids had a wonderful experience here

I have take my son in this center over 1 year. This childcare center often orgazines lots of fun and interesting activities .,like soccer,mini kitchen, crafts and paintings .My son especially likes soccer. And they have many programs to enlighten kids learning skills ,like learn letters and colors .What the happiest thing is my son sent me his own photo in a hand made frame on Father's day under enducator's assistant.

My child has been to Littlezaks for a year and half and couldn't recommend this enough. The staff have gone above and beyond to accommodate our little one's needs. Thank you Dulshani and team for the fantastic job you're doing for parents

Fancy having the new director leave a 5 star review on the service she is running, with no child present at the service. Having been inside this service and seeing first hand how they run, I can say that there are no opportunities for your children to thrive. While the educators do provide care for the children at the centre, there is no passion or interest amongst the staff in supporting the children to grow, and as a result there's nothing nurturing about the care offered. It's a matter of opening the doors at 7am, and counting down the hours until the children go home. This service runs off greed, and instead of working on their educators’ professional development, they spend more time asking them to leave a 5 star review to maintain a "high standard" reputation. The exceeding sign you see out front, is something that was achieved by a wonderful team who were later shooed out by new management, leaving the service run by new faces and a lack of trusting relationships with families. While all services have room for improvement... please listen to these reviews and find a space where you know your child is confident, thriving, and loving their learning journey.

Do not send your child to this centre. The quality of care is deeply concerning, and it is very clear that profit is prioritised over the well-being of the children. Look at the genuine reviews that have come from other families who have had terrible experiences here, and not from educators who have just given them 5 stars to boost their ratings.

I really love Mount Colah centre! My daughter is usually very shy and didn’t like to speak much. But after just three months here, we’ve seen such a big change—she’s started to speak more and more every day. Thank you so much to the educators for your patience, care, and support. You’ve made such a positive difference in her life!

Have had a great experience at the centre, aware of the history but none of that is evident anymore, great communication, committed team and always maintaining ratios and even having extra educators to support. I also haven't seen an agency staff member in months. There is new management, so give the centre a go and don't listen to the old reviews of families who have left months/years ago and not experienced all of the changes that have been put in place. They are also currently doing incursions once a month as a bonus for families.

Do NOT send your child to Little Zak’s Mount Colah. My experience with this centre has been nothing short of a challenge and heartbreak. As a parent, I cannot stress enough how deeply concerned I am about the standard of care, professionalism and operations at this service. What you’re promised at enrolment is a far cry from the reality your child and family will face. Families are regularly hit with extra and unexplained fees and communication with management and educators is often disconnected and unhelpful. Getting basic updates about your child’s day feels like an uphill battle. I've had to escalate serious concerns directly to the Department of Education due to the mismanagement and chaotic running of the centre. The rooms were constantly over staff to child ratio, with staff stretched thin and relying heavily on each other to get through the day. Children were left in large groups with minimal supervision and the quality and quantity of food provided is inadequate, especially considering the high fees families are paying. There have been multiple injury and incident reports involving my child and others and it's alarming how frequent departmental visits for compliance have become. Children were exposed to distressed, overwhelmed staff and due to extremely high staff turnover, the centre relies heavily on agency workers, creating a revolving door of unfamiliar faces. Educators are underpaid, overworked and often pushed out due to toxic business practices. Resources for meaningful learning experiences are minimal, outdated or non existent. There’s a severe lack of investment in both the children’s development and the wellbeing of staff. The centre fails to provide promised extras like incursions or excursions and any claims of being "different" or "premium" are simply false advertising. The cleanliness of the service is deeply concerning. From what I’ve witnessed, educators are expected to clean on top of caring for children, with only a weekly cleaner provided. Privacy is also an issue as children have been posted on social media platforms without permission, completely disregarding family rights and confidentiality. The centre’s communication with families, both in person and via the online portal is inconsistent, vague and often dismissive of concerns. There is no transparency, no accountability and certainly no sense of the nurturing, safe environment every child deserves. My child was exposed to multiple inappropriate situations that no family should ever have to accept. Please, read the reviews, listen to the local community and trust your instincts. This is NOT the place for your child to be, become, or belong.