We relocated from WA, and this is my child’s third early learning centre. It is the first time I have ever left a one-star review. Within a 48-hour period, my child received three incident reports. The first report documented that he was knocked over by a child who was running and fell onto a trolley. The injuries included facial bruising and swelling, a split lip, and bleeding inside the mouth. A second report, within the same timeframe, stated that the same child deliberately pushed my son face-down into a garden bed covered with wood chips. The injury was to his lower eyelid — approximately 2 millimetres from his eyeball. Both reports outlined steps that would be taken in response. The documentation itself appeared appropriate. However, the second incident occurred shortly after the first, involving the same child, and the outcome did not reflect the intended preventative measures described. Experiencing multiple injuries of this severity within two days raised serious concerns for our family. ⸻ Additional considerations: • Daily updates were generally provided as end-of-day summaries rather than in real time. My child’s routine was confused with another child of the same name once. • During drop-off and pick-up, I observed children crying near walls or corners without immediate response. On at least one occasion, educators were nearby and appeared to be conversing with colleagues while a child continued crying for some time. • Older and younger children are grouped together. Mixed-age settings can work well, but they require consistent supervision, particularly after incidents between specific children. Our child’s experience led us to question whether sufficient safeguards were consistently in place when children of different ages were cared for together. • The enrolment agreement requires 8 weeks’ written notice for withdrawal. This condition appears in small print in the handbook. Families may wish to review this carefully before enrolling. ⸻ In our previous centre in Perth, our son was consistently happy and often asked to attend. During our time at this centre, he cried heavily most mornings at drop-off. On more than one occasion, he ran back to me and asked not to stay. As parents, this change was difficult to ignore. I cannot fully explain why he reacted so differently, but it was clear that he did not appear to feel the same sense of comfort and security. Early childhood education is not only about policies and procedures. Young children are highly sensitive to their environment. When a child shows ongoing distress, it naturally raises questions for a family. We withdrew our child because we no longer felt comfortable with the level of supervision and risk management in practice. This review reflects our documented experience so that other parents can make an informed decision.

We cannot express enough how grateful we are for the incredible care and support our son has received at KIN Early Learning Centre. From the very first day, the team has shown genuine kindness, patience, and dedication, creating a warm and nurturing environment where our son has truly flourished. Watching him grow, learn, and gain confidence has been nothing short of amazing. The educators go above and beyond, not only caring for his daily needs but also encouraging his curiosity and development in ways that have made a lasting impact on him and our family. Words cannot fully capture our appreciation for everything they have done. Their commitment to each child's wellbeing and growth is evident in every smile and achievement we see. We wholeheartedly recommend KIN Early Learning Centre to anyone seeking a day care that feels like a second home—truly exceptional in every way. Thank you for being such a wonderful part of our son's journey!

We have had such a wonderful experience with Kin Early Learning Centre. Our little one started at just four months old and is now almost 15 months, and the growth we’ve seen has been incredible. The educators create such meaningful connections with the children, and you can truly feel the warmth, care and thoughtfulness they bring every day. We’ve noticed so much development, from learning basic baby sign language to new words, waving, clapping, blowing kisses and using gentle hands. The centre has really supported both our child and us as parents, especially in those early months when drop offs were tough. With the guidance of the educators, our little one now gets excited for morning colouring and toast. The learning environment is fabulous, beautifully set up with a Montessori approach, clean, safe and very well maintained. The attention to detail is outstanding. Our child enjoys the delicious meals cooked onsite, the engaging activities set up by the educators and the daily books and reading time. There is a great balance between learning and play, and we often see new skills at home that were introduced at the centre. The team has also helped with routines such as sleeping and introducing solids. Communication is excellent, with daily afternoon updates and additional notes throughout the day when needed. Staff are responsive, supportive and always greet us with warmth. The curriculum updates and feedback loops also give us great confidence in the leadership and quality of the program. If I had to describe Kin Early Learning Centre in three words it would be caring, supportive and safe. Sending our child here has truly been one of the best decisions we have made as parents, and I would absolutely recommend this centre to other families. Thank you, Kin ELC!

I’ve been lucky enough to have my children attend Kin Early Learning Centre over the past five years, and I couldn’t speak more highly of the service. The management team consistently go above and beyond, and the educators are simply amazing. I’ve been fortunate to have some of the team look after my children in other early learning centres before Kin, but Kin truly stands out it’s the best in Queanbeyan. The care, communication, and sense of community they’ve created is second to none. Highly recommend!

Wonderful centre and team of educators, highly recommend!!

I am thoroughly impressed with the quality of care provided and the supportive environment fostered here. The educators are truly dedicated professionals who go above and beyond to ensure that every individual feels valued, encouraged, and well-supported. Their commitment to nurturing growth and development is evident in everything they do. It’s also wonderful to see their strong connection with the local community. The support they extend to local organisations reflects genuine compassion and a desire to make a positive impact beyond their immediate setting. This combination of professional excellence and community involvement makes them a standout example of what quality care and education should be.

We absolutely love this early learning centre! The staff are warm, caring, and truly dedicated to the kids. Highly recommend!

I’ve been on several tours of early learning centres across Queanbeyan, and Kin ELC really stood out as something special. From the moment I arrived, the environment felt calm, welcoming, and thoughtfully designed for children to explore and learn. The educators I met were warm, knowledgeable, and genuinely passionate about what they do — you can tell there’s a strong focus on relationships, respect, and community. The attention to detail in the learning spaces and outdoor areas was impressive — everything is purposeful and encourages curiosity and independence. Compared to other centres I’ve visited, Kin feels like a step above in both quality and philosophy. I’m hopeful I can secure a place for my child to join Kin in 2027. It’s clear that it’s not just an early learning centre, but a place where children (and families) can truly thrive.

The teachers at Kin Early Learning Centre feel like family! They are so patient, loving, and genuinely care about every child ❤️

I recently visited Kin Early Learning Centre and was immediately struck by the warmth and calm that fills the space. The educators were kind, attentive, and genuinely connected with the children. It’s clear this is a place where little ones are truly seen, valued, and nurtured. Kin radiates care and community, a beautiful environment for early learning.