Hammondcare Erina
Volunteer
2016 -ongoing
Dementia specific (Cert IV Aged Care)
(and was caring for parent with Alzheimer’s)

Sunshine – Disabilities
2014 - 2016
DSP (Direct Support Professional)
Youth & Adults ILDIS (Independent Living Drop-in Service)
(and was caring for parent with Alzheimer’s)

Carer - For sick and incapacitated elderly Mother.

Chamberlain Gardens (Aged care facility)
Casual and oncall.
2010 -2011

Masada College – St Ives
2007 – 2009
Student/Teacher/Faculty/Business Administration liaison

• Student Liaison Officer

• Promotions and Advertising
• Events brochures, flyers and Co-ordination
• Liaise with Heads of Department
• Prioritize, supervise and control work flow within tight deadlines
• Costing and purchasing for projects, class lessons, exams etc.
• Monthly charging to Faculties
• Security card (Staff ID, Visitors, suppliers etc) and security parking implementation, management
• Accounts payable/receivable relief.

DoCs (Department of Community Services)
1999 - 2003
Foster Carer Certification and Speaker

Other Employment History

Datacom – North Ryde
2016-current
CSR (Customer Service Representative)

I have been working at Datacom now for just over 12 months which I decided to do to have a break and a career changed but I really want to return to my love for working with children and disabilities.

Pymble Orthodontics
2012 – 2014
Administration

• Patient relationships
• Treatment plans
• Clerical / Data entry
• Reception
• Accounts
• Customer Service
• Marketing
• Scheduling / Events / Study groups and training.

Fitzgerald Building Certifiers
2009 - 2010
Administration

• Customer Service
• Diary Management for a Team of 6
• Booking of on-site certification processes
• Liaise with Internal and External Stakeholders
• Provide accurate and timely preparation of correspondence, certification etc.

Kwik Kopy – Hornsby
2004 – June 2007
Manager

Perform all Office Management functions in a fast-paced environment – including (and not restricted to):
• Client contact – frontline, phone and email based
• Provide estimations/quotes and invoicing through Printsmith (industry related software)
• Job allocation and supervising of CSRs (Customer Service Reps)
• Supervising and liaising with Graphics department
• Supervising and liaising with offset press printer and digital production
• Supervising Finishing department
• Team meetings and team building
• HR – Staff hiring
• Liaise with suppliers and sub-contractors
• Meetings with Book-keeper and Director in reference to accounts payable/receivable, closeouts, sales etc.

Staff Force – Temp Agency
2003 – 2004
Various Assignments

Central Coast Health (Junior Medical Officers Management)
Conachear Travers (Editing)

Business Administration Cert. III
2003
Studies – Gosford Campus

CSC Australia – St Leonards
1998 - 2000
Administration & Client Relationship

• Perform Office Management functions for outsourcing contract of LAN & WAN
• Provide accurate and timely preparation of correspondence, accounts payable/receivable
• Arrange meetings, conferencing
• Staff transition and training (assist HR)
• Provide prompt, courteous service to clients
• Liaise with sub-contractors
• Set-up office procedures for new outsourcing contract.

Various full-time and part-time positions whilst a full-time Mother.
1992 - 1998

Assisted partner in Management Consultancy Business.

Complete Engineering
Regents Park – Sydney
1990 – 1992

Residental Services Co-Ordinator - promoted to Commercial Services Office Manager

• Booking and allocating service work
• Implemented software for fast tracking of client base services, contracts and routine maintenances
• Performed all administrative procedures – Accounts payable/receivable, ordering and sales
• Staff hiring, co-ordination and training
• Client liaison and meetings
• Assisted in Commercial Tendering
• Provided accurate and timely divisional updates to Company Directors.

Budget Rent a Car – Head Office
1983- 1990
Manager

• Originally supervisor at Head office and Mascot commercial division
• Promoted to Manager – North Sydney
• Involved in day to day management of office, staff and fleet
• Weekly management meetings reporting to NSW Operations Manager
• Managed NSW Head office reservations.

Foster Carer Certification

Masters Gestalt Psychotherapy 2012
Gestalt Psychotherapy Certificate 2012 - ongoing

Completed A Relational Approach to Working with Personality Disorders - TRIA (The Relational Institute Australia) - Gestalt Psychotherapy
Sept 2016

Completed Embodied Practice workshop
TRIA (The Relational Institute Australia) – Gestalt Psychotherapy
August 2016

Completed Working with Traumatised Clients workshop
TRIA (The Relational Institute Australia) – Gestalt Psychotherapy
Nov 2015

Completed Family and Systemic Constellation workshop
TRIA (The Relational Institute Australia) – Gestalt Psychotherapy
August 2015

Completed Relational Somatics workshop
July 2015
TRIA (The Relational Institute Australia) – Gestalt Psychotherapy