Nanny / Childcare Experience

October 2018
Sugarman Agency
Before and After School Care 

• Supervise children in a school environment with indoor and outdoor activities
• Organise and assist with age appropriate activities such as arts and crafts, stories and reading, puzzles and games
• Supervise and actively invovling myself with children by engaging on levels with out door activities whilst keeping order and harmony
• Prepare and serve afternoon tea with sandwiches, freshly cut fruit and other snacks for the children  
• Greeting parents who come to collect and sign out their children for the day

June 2017
Nanny / Housekeeper
Taylor Family

• Caring for two children aged 4 and 8 at commencement
• School / Pre-school Drop off and Pick up
• Prepare nutritional snacks and meals
• Actively involve myself with the children through play, activites, games & puzzles, arts and crafts, musci & dance
• Supervise and assist with homework 
• Tidy up children’s bedrooms, family room and kitchen
• Occasionally supervise children and their play dates
• On school holidays may need to pick up older girl from friend’s house or vacation care
• All associated household duties where required

March – September 2017
St Lucy’s School
Volunteer

• Caring for children with disabilities mainly with autism in a friendly manner 
• Caring with patience and understanding 
• Assisted children with class work such as maths and language
• Interacted with outdoor activities
• Played with children in role play activities
• Supervised children at lunchtime and offered assistance whilst eating their lunch
• Keeping a clean and tidy classroom after the children’s activities

Office Experience

April 2019
NSW Trustee & Guardian
Ground Floor
Reception & Telephone

• Receiving and dispatching daily mail
• Providing assistance to clients, staff and the public
• Answering telephone enquiries from the public and staff
• Managing Wills diary and NSWTG event diaries
• Booking various meeting rooms for staff
• Booking Wills appointments for clients
• Searches made on TEAMS CIS and OWLS Systems
• Using Outlook email system for communication with clients and staff
• Using applications for example, Word and Excel for correspondence and managing registers
• Accepting deliveries from couriers and advising staff of the arrival of their packages

September 2017
Good Guys 
Kinsman Kitchen

• Greeting clients
• Showing samples and various finishes in kitchen showroom
• Connecting with clients and organising appointments with designers for ‘measure and quote’
• Appointments set up using a computer application
• Keeping records of client appointments and following up as required
• After appointment, meet with client in showroom regarding final selection of kitchen doors and benchtop and other finishes etc

NSW Trustee & Guardian
1973 - 2017
Sydney Branch Reception
Wills – August 2013

• Managing the reception serving clients enquiring about Wills, Powers of Attorney or Enduring Guardian and financial management matters
• Referring clients, solicitors and managers to their appointments
• Organising incoming and outgoing parcels for couriers
• Managing various diaries including meeting rooms and setting up appointments for clients
• Answering telephone enquiries and relieving on the switchboard
• Searching the internet and daily newspapers for death and legal notices
• Attending to the online Will enquiries and maintaining the register
• Accepting and retrieving of safe custody documents for clients while updating records
• Processing payments made by eftpos on completion of signed documents
• Responding to daily emails and mail received by post
• Managing clients with challenging behaviours

June 2012
NSWTG
Chatswood Branch

• Open, reference and distribute daily incoming mail
• Dealing with unidentified incoming mail by searching office data bases
• Remitting cheques received daily
• Searching for death notices in the daily newspapers; contacting funeral directors and next of kin
• Reception duties including attending to clients, answering the switchboard, attending to couriers, maintaining the diary for all staff and replying to general correspondence
• Maintaining a schedule of Wills, safe custody items scanning documents
• Attending to the daily banking, preparation of afternoon mail and branch courier bags for collection

April 2010
NSWTG
Records/Mail Room

• Sorting incoming daily mail and distributing to the relevant sections
• Searching unidentified mail and delivering to staff
• Recording registered post, express post and incoming certificates which are then delivered for signing by the officer
• Dealing with incoming cheques
• Answering telephone enquires
• Faxing messages to various companies and sorting incoming faxes and referring faxes to relevant officers
• Conducting genealogical searches; attending to requests of archived files; retrieving estate files as requested 
• Providing word processing services including letter writing, typing lists and making labels
• Sorting out afternoon mail in readiness for collection by courier

NSWTG Genealogy
January 2009

• Open and distribute the daily mail and emails to the relevant officers
• Conversing by electronic mail with overseas researchers; providing relevant information regarding deceased clients to assist the researchers
• Updating new information provided by the researcher and recording those details on the data base and registers
• Ordering, recording and filing of certificates into the relevant estate files
• Creating maintaining and updating all files in the section with current information.
• Recording of minutes of monthly meetings

Secondary: Brigidine College Maroubra - School Certificate

Tertiary: Randwick Technical College - Secretarial certificate