We enrolled our son at Learning Ladder Watsonia and have been very happy with the experience. He settled in quickly and enjoys learning...
We enrolled our son at Learning Ladder Watsonia and have been very happy with the experience. He settled in quickly and enjoys learning new things every day. The staff are professional, caring, and supportive. Management is always available to answer our questions, which we really appreciate.
The meals provided are great. Our son is a fussy eater at home, but he enjoys most of his food at daycare , this makes us feel confident and reassured.
We’re very pleased with the care and support our son receives and highly recommend Learning Ladder Watsonia to other families.
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If your child is in the best care, this is the best feeling for a parent. And this is how we feel at...
If your child is in the best care, this is the best feeling for a parent. And this is how we feel at learning ladder. No matter how small our concern is,they always look after it and reassure us. The best team ever
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We contacted Learning Ladder Watsonia several months before our child was born to arrange a tour. Unfortunately, we were only shown the baby...
We contacted Learning Ladder Watsonia several months before our child was born to arrange a tour. Unfortunately, we were only shown the baby area, as we were told that’s where our newborn would spend the first year. While we were briefly taken upstairs, we were only shown the common area near the kitchen and not the rest of the facility.
During the tour, the staff member spent a significant amount of time speaking negatively about other childcare providers while emphasising that their centre does things differently. This approach felt unprofessional and left us wondering why we weren’t shown the full centre. If there is nothing to hide, we would have expected a more transparent and comprehensive tour of the entire facility.
Edit: I’ve since seen the centre’s response, which suggests this could be a fake review from a competitor. Rather than considering that this was a genuine experience from a prospective family, it’s disappointing to see the focus placed on discrediting feedback instead of reflecting on why we left the tour feeling dismissed and unconvinced.
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Response from the owner
24 Jun 2025
Hi there, we have no record of you contacting us, coming to our centre and doing any tour with us. You are not even our existing client to have any bad experience with us. Usually fake reviews like these are done by our competitors as we are one of the best service in the area.
Usually parents with kinder age children want’s to see kinder rooms not babies room and vice versa. 1year old children parents are usually not interested in learning kindergarten programs.
However if they got another child and if they want to see other rooms we definitely show them around and explain everything in detail.
Please feel free to contact us.
Learning ladder Watsonia is a fantastic childcare centre. The staff are warm, professional and truly care about my children. My son loves going...
Learning ladder Watsonia is a fantastic childcare centre. The staff are warm, professional and truly care about my children. My son loves going each day and is thriving in there fun, nurturing environment.Highly recommended
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I’m beyond grateful for the wonderful experience my child has in Learning ladder. His love for learning has blossomed, especially in literacy, and...
I’m beyond grateful for the wonderful experience my child has in Learning ladder. His love for learning has blossomed, especially in literacy, and he thrives in the hands-on activities. Harvi looks forward to seeing his friends and the kind, attentive educators every day. It’s a truly nurturing environment that fills my heart with joy and peace of mind.
Thankyou
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As a parent, finding a place where you feel completely confident leaving your child is not easy but Learning Ladder Watsonia has...
As a parent, finding a place where you feel completely confident leaving your child is not easy but Learning Ladder Watsonia has exceeded all our expectations.
Communication is excellent — we get regular updates, photos, and feedback, which gives us so much peace of mind. The centre is clean, beautifully organised, and full of colourful learning spaces!
We feel so lucky to have found Learning Ladder Watsonia and couldn’t recommend it more highly to other families. Thank you to the amazing team for everything you do!
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My child has been coming to the centre for nearly two years. . We honestly can say this is the best centre ...
My child has been coming to the centre for nearly two years. . We honestly can say this is the best centre - highly recommend
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I looked at other center to send my daughter but Learning Ladder was at the top of my ladder.
The staff are all so...
I looked at other center to send my daughter but Learning Ladder was at the top of my ladder.
The staff are all so welcoming ,warm and genuine. I feel my child is just not another number (child).
When visiting the center for the first time all the staff where engaged with the children in the room and still are.
My daughter wakes up everyday wanting to go to Learning Ladder.
This center is more than exceptional.
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Our daughter has been attending Learning Ladder Watsonia since the end of January, and we couldn’t be happier with the care she receives....
Our daughter has been attending Learning Ladder Watsonia since the end of January, and we couldn’t be happier with the care she receives. The professionalism and warmth of the entire team have been truly reassuring.
We especially value the prompt and detailed updates through the app, which keep us informed about her sleep, toileting, and meals each day. In addition to these updates, we receive a daily summary filled with photos and videos that give us a wonderful glimpse into her experiences and learning.
The educators are attentive and communicative — they notify us immediately when any incidents occur and log incident reports through the app, often with photos included. We’re also informed whenever our daughter seems unwell, behaves unusually, or refuses to nap or eat, which shows the level of care and observation they provide.
The use of CCTV throughout the premises gives us added peace of mind, especially when wanting to understand what happened in the case of any incidents.
Our daughter absolutely loves the educators, the environment, the yummy meals, and the activities. It’s been such a relief — and joy — to find a centre where she feels happy and safe, and where we feel confident she is in good hands.
A special thank you to all the amazing educators (especially Kuldeep and co from the Ladybugs room) and admin staff who genuinely care for each child and help them thrive every day!
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Response from the owner
17 Jun 2025
Thank you so much for your incredibly thoughtful and detailed review. We’re absolutely delighted to hear how happy and comfortable your daughter is at Learning Ladder Watsonia — knowing she feels safe, supported, and joyful means the world to us.
We truly appreciate your recognition of our team’s professionalism, warmth, and attention to detail. Our educators and admin staff, including Kuldeep and the wonderful Ladybugs team, are passionate about creating a nurturing environment where each child can thrive. It’s heartening to hear that our daily updates, communication practices, and safety measures like CCTV have given you peace of mind and confidence in our care.
Thank you for placing your trust in us — it’s a privilege to be part of your daughter’s early learning journey. We look forward to many more happy memories together!
My son has been attending Learning Ladder at Watsonia since he was 11 months old — he’s now almost 2 and a half...
My son has been attending Learning Ladder at Watsonia since he was 11 months old — he’s now almost 2 and a half — and we couldn’t be happier with the care and support he’s received.
The educators are always so patient, kind, and genuinely invested in the children’s well-being and development. It’s clear how much my son enjoys his time there — he looks forward to it every day, which says a lot!
One of the things I really appreciate is how there are weekly incursions that keep the kids engaged and excited to learn something new. There’s always something fun and different happening!
Another big plus is the chef who prepares nutritious and delicious meals — it’s such a relief knowing he’s eating well throughout the day.
We’re so grateful to have found such a warm, nurturing, and stimulating environment for our child. Highly recommend Learning Ladder to any parent in the area!
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