Our daughter has been attending Learning Ladder Watsonia since the end of January, and we couldn’t be happier with the care she receives. The professionalism and warmth of the entire team have been truly reassuring.
We especially value the prompt and detailed updates through the app, which keep us informed about her sleep, toileting, and meals each day. In addition to these updates, we receive a daily summary filled with photos and videos that give us a wonderful glimpse into her experiences and learning.
The educators are attentive and communicative — they notify us immediately when any incidents occur and log incident reports through the app, often with photos included. We’re also informed whenever our daughter seems unwell, behaves unusually, or refuses to nap or eat, which shows the level of care and observation they provide.
The use of CCTV throughout the premises gives us added peace of mind, especially when wanting to understand what happened in the case of any incidents.
Our daughter absolutely loves the educators, the environment, the yummy meals, and the activities. It’s been such a relief — and joy — to find a centre where she feels happy and safe, and where we feel confident she is in good hands.
A special thank you to all the amazing educators (especially Kuldeep and co from the Ladybugs room) and admin staff who genuinely care for each child and help them thrive every day!
Response from the owner
17 Jun 2025
Thank you so much for your incredibly thoughtful and detailed review. We’re absolutely delighted to hear how happy and comfortable your daughter is at Learning Ladder Watsonia — knowing she feels safe, supported, and joyful means the world to us.
We truly appreciate your recognition of our team’s professionalism, warmth, and attention to detail. Our educators and admin staff, including Kuldeep and the wonderful Ladybugs team, are passionate about creating a nurturing environment where each child can thrive. It’s heartening to hear that our daily updates, communication practices, and safety measures like CCTV have given you peace of mind and confidence in our care.
Thank you for placing your trust in us — it’s a privilege to be part of your daughter’s early learning journey. We look forward to many more happy memories together!