Extremely Disappointing Experience at Cobble Bank Aspire Child Care Centre
We had high hopes when we enrolled our child at Cobble Bank Aspire Child...
Extremely Disappointing Experience at Cobble Bank Aspire Child Care Centre
We had high hopes when we enrolled our child at Cobble Bank Aspire Child Care Centre, but after two months, we realized it was a big mistake. We enrolled our child for three casual days a week, and from the very start, the experience was nothing like we expected.
The Admin staff, especially the centre manager, were consistently rude and unhelpful. When we had questions about the Child Care Subsidy, we were given incomplete information. The manager was dismissive and suggested we read through the enrolment packages or contact Centrelink or the head office for clarification—neither of which helped us in the moment. As new parents, we didn’t know much about the subsidy process, and her attitude made us feel even more stressed and confused, especially with the looming fear that we’d end up paying full fees, which we all know are ridiculously high.
With so many kids and not enough resources or staff to go around, it became clear that the center was more focused on numbers than actually ensuring the children were being looked after. This has been our first experience with childcare, and we’re extremely disappointed. We would definitely not recommend this center to other families looking for a place that truly prioritizes their child’s well-being.
One more thing: don’t be fooled by the 5-star reviews. Staff actually asked us to leave a positive review because the center manager instructed them to do so. It didn’t sit well with us, and it made us question the whole setup even more.
We’ve already started the process of moving our child to another center, and I would not recommend Cobble Bank Aspire to any other parents.
P.S. We’re just waiting on confirmation from two other centers.
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Aspire Cobblebank has been a fantastic choice for our family. Since joining the centre, my child has shown remarkable growth — especially in...
Aspire Cobblebank has been a fantastic choice for our family. Since joining the centre, my child has shown remarkable growth — especially in communication, confidence, and social skills. As a parent, it’s been so reassuring to see them happy, engaged, and thriving in a nurturing environment.
The leadership team, Suhaila (Centre Manager) and Raj (Assistant Manager), are always welcoming, professional, and clearly committed to high-quality care and education. I’d also like to acknowledge Vishmi and Mani- my child’s teaching team — their warmth, patience, and genuine dedication have made a lasting impact.
Highly recommend Aspire Cobblebank to families looking for a supportive and enriching early learning experience.
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Intialy I was not sure how my son would adapt to the atmosphere as he recently arrived from India, but thanks to the...
Intialy I was not sure how my son would adapt to the atmosphere as he recently arrived from India, but thanks to the great team especially the visionary room staff (both Raj), that took extra effort to make him comfortable and a smooth transition.
I can't thank them enough for what they have done. Thanks once again.
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“The staff are caring and supportive, and my son is always happy and excited to go. We feel confident knowing he is safe...
“The staff are caring and supportive, and my son is always happy and excited to go. We feel confident knowing he is safe and well looked after.”
Shout out to Helina, Stephanie and Sneha
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Response from the owner
27 Aug 2024
Hi Kanika, thank you for your kind words! We’re glad to hear that our educators have been helpful in settling your daughter in. We appreciate your feedback and are happy to know that their efforts have made a positive impact.
I have two children who attend Aspire Cobblebank, one in daycare and one attending kindergarten and they are both developing so well and...
I have two children who attend Aspire Cobblebank, one in daycare and one attending kindergarten and they are both developing so well and always have lots of fun.. they enjoy the different food varieties especially when it comes to cake.
Everyone is always very friendly, helpful and always happy to answer any questions that i may have..I highly recommend Aspire Cobblebank and wouldn't send my children anywhere else.
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Aspire Early Education & Kindergarten Cobblebank, has been such a positive and nurturing place for my daughter, and I couldn’t be happier with...
Aspire Early Education & Kindergarten Cobblebank, has been such a positive and nurturing place for my daughter, and I couldn’t be happier with the care and education she receives here. From the moment she started, she’s been surrounded by a warm, safe environment where learning is fun and engaging.
Her teachers — Sneha, Helina, and Stephanie — are absolutely amazing. They are not only incredibly caring but also so creative with the activities they plan each day. My daughter is always excited to tell me about the things she’s learned, whether it’s a new craft project, singing songs, outdoor play, or exploring numbers and letters in fun and interactive ways. The variety of activities keeps her engaged and curious, and I can see how much thought and effort goes into making learning enjoyable for the children.
Sneha is wonderful at helping the kids feel confident and supported, Helina always comes up with exciting and hands-on activities that spark creativity, and Stephanie has a natural gift for making learning feel playful and meaningful. Together, they balance fun and education perfectly, giving the children both strong learning opportunities and happy, memorable experiences.
As a parent, it means so much to know my daughter is not only being cared for but is also learning and developing important skills every single day. The creativity, patience, and dedication of Sneha, Helina, and Stephanie truly stand out, and we are so grateful for everything they do.
I would highly recommend Aspire Early Education & Kindergarten Cobblebank to any parent looking for a centre that genuinely values children’s growth, creativity, and happiness.
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Just want to say finding a good daycare for me wasn't easy as im a very picky parent..but finding this aspire cobblebank daycare...
Just want to say finding a good daycare for me wasn't easy as im a very picky parent..but finding this aspire cobblebank daycare was the best decision I made for my son seeing his progress in just 4 months m so happy and would like to thank teachers like Nisha and Japit for their amazing work very humble and always greeting with a smile in the morning and helped my child with transition so well he is more confident now and started having more conversation im just so happy with his progress 👏Also would like to thank Raj for always answering all my fees related questions with kindness and explained so well.
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Aspire Early Education Centre is truly a family-friendly environment where children feel safe, valued, and loved. The staff go above and beyond to...
Aspire Early Education Centre is truly a family-friendly environment where children feel safe, valued, and loved. The staff go above and beyond to create a warm and welcoming atmosphere for both children and parents.
Special mention to Anju a teacher in Room 4, she is more than just a teacher; she is like a mother to the children. Her kindness, patience, and genuine care make a world of difference in our child’s learning and happiness. We feel incredibly lucky to have her as part of our child’s early education journey.
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Nice feel to the place,everyone working there is as a team. My son is very happy there. My son having...
Nice feel to the place,everyone working there is as a team. My son is very happy there. My son having great fun with his daily based habits. His clothes are regularly changed and they assist him with his meals .
Thank you to room3 leader raman and her team .
Thank you management team suhalia raj and ayesha to support my son .I highly recommend aspire cobblebank to any parent looking for a fantastic childcare experience.
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Would not recommend this centre! Under trained staff who don’t know how to look and genuinely care for children. My 3 year old...
Would not recommend this centre! Under trained staff who don’t know how to look and genuinely care for children. My 3 year old son attended this centre for a year and his behaviour changed drastically and wasn’t looked after properly in the centre where attention was directed at children with the same ethnicity as workers. We removed him from that centre and he settled in and enjoys going to kindy now and we’ve seen a major change since leaving that centre!
Workers need to be trained better instead of just chatting away all day and not caring for children. The worst experience we have ever had I would not recommend sending your children here!
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