We couldn’t be happier with our child’s daycare. From the moment we first walked through the doors, we felt so welcomed, supported and reassured that our little one was in the best hands.<br><br>The educators are absolutely amazing — caring, patient, kind and genuinely invested in the children. It means so much to us knowing that our child is surrounded by people who care for them with so much love and attention. We’ve seen such a beautiful change in their confidence, happiness and development since starting here.<br><br>The communication with families is wonderful, and we always feel kept up to date and included in our child’s day. It’s the little things that make such a difference, and you can truly see how much effort the educators put into creating a safe, happy and nurturing environment.<br><br>Leaving your child in someone else’s care can be such an emotional thing as a parent, but this daycare has given us complete peace of mind. Knowing our child is happy, cared for and excited to go each day means absolutely everything to us.<br><br>We are so grateful to the entire team for everything they do. Thank you for loving and caring for our little one as if they were your own. We genuinely couldn’t recommend this daycare highly enough. ❤️

I absolutely love this childcare centre! It is such a beautiful, welcoming environment, with amazing resources and wonderful facilities. I couldn’t be happier with the centre and the amazing team!

My children attended this centre with previous management and actually spent time at another service entirely. That service was not a fit for our family and LEAD welcomed us back with open arms. The new management has made tremendous strides within the service, always approachable, my daughter can't wait to go and see them every day.<br><br>The programs/activities delivered are always thoughtful, child led and my daughter will talk about them for days if not weeks.

Warm, welcoming and truly exceptional. My daughter is absolutely thriving at this centre. She adores her educators and is excited to see her friends every morning at drop‑off. The food is outstanding — genuinely some of the best I’ve seen offered in childcare. The office staff are always friendly, approachable and happy to help with anything. I also really appreciate the smaller class sizes; it means the children get more attention, feel settled, and build strong relationships. We couldn’t be happier with the care and environment this centre provides.

Reasons why the 1 star review: This centre is useless and misleading when promoting swimming lessons on their front page, they will sucker you in and won’t deliver it. My son has been going here for the past 4 years and he never had a swim. The centre always comes up with so many pathetic excuses, PH level is low (get a swimart in to do the test), pump is not working (again, swimart will fix it), possum stuck in roof, it’s raining (10mins only) so swimming is cancelled, new swimming staff getting hired and going through training, swimming lessons are coming, please fill out these forms.. never happens. Educators misdiagnose symptoms. HFM (hand foot mouth) was found in nursery, the educators back then assumed all the other kids had HFM and started to check inside mouth and ringing up parents to collect their child and ban them from centre for 24hrs until they get the green light from doctor to come back, my son had none in the first place. I think they are just plain lazy and didn’t want to look after that many babies in the room. Bullying happens at this centre a lot, educators turns a blind eye to it and says they never seen it happen when your child can point out who bullied them and how. My son had his kindy graduation last year and Ms Shar told the families that the kindy photos will be posted up in story park but there hasn’t been one single photo posted. Their excuse would be “oh the files were corrupted and unable to upload” The only good thing about this centre is that you get free barista coffee in the morning done by Mr Tony (depends on if the machine is working or not)

I wanted to share my experience.. Some of the educators here are fantastic and I have nothing bad to say about them (hence the 2 stars) But over the past 3 years not once has my child ever got to do a swimming lesson. I’ve sent so many emails and just get empty promises that it’s close to being finished. The staff turnover is so high. My daughter used to love coming to daycare in the past few months she has screamed if I leave her unless she’s with a certain educator :( on her last day in the junior Kindy room they were listening to a playlist on YouTube “songs that make you dance” which had swearing in it, inappropriate for a daycare centre and my daughter was clearly not happy to stay in the room which is unlike her. After 3 years, my daughter was sent home with 3 basic painting pictures not anything special she’s done over the past 3 years unlike other centres I’ve been at :( I really hate leaving a review like this but I was really disappointed in all of the above 😞

Families beware of their false advertising on swimming lessons since they have a pool onsite. Swimming lessons have been non existent in the last 5 years my children has been there. LEAD MHV promises things but never deliver. They should lower the cost down from $175 to at least $145. Bullying occurs at this centre a lot, the educators turns a blind eye to some of it and continues to video it without noticing the bullying is going on. The centre has promised to send kindy graduation photos out to parents but we haven’t received anything. Been told that they are looking for them but it seems they have been deleted or either the files are corrupted. Staff turn over here at this centre has been atrocious, kindy educators don’t seem to stay long in the last 5 years. Current kindy educator has no clue in getting the kids to be prep ready. There are better daycare centres around the area and are much much cheaper, just stay away from LEAD.

My daughters attended this centre for a short time only. Tour was okay. First few weeks were fine until I was notified at the end of the day that my youngest daughter had fallen back on a chair causing her to get a little bump. No incident report was made. My oldest was not receiving proper meals sometimes fed once a day like plain pasta. She was also being bullied by multiple children at this centre. I had brought it up multiple times and I was repeated the same thing "the boys are very hands and feet" mind you my daughter was being strangled, kicked, pushed, name called. Even spat on. There were a few incidents where I went to collect my oldest daughter and witnessed the bullying while the educators had a blind eye on the "situation" even though it was happening right in front of them! I had witnessed my daughter trying to go to the toilet while three other boys were waving there private parts at her laughing at her. I was disgraced at what I'd just witnessed instantly bringing it up to an educator. I was told "I will speak to them" "that's not okay".. Then another incident where a boy had come up to my daughter while she was standing in front of me pushing her right into my lower stomach. The teacher was talking to me at the time and did witness the incident but had said she did not and asked what happened. I told her and she said she will talk to someone. Never heard anything. Another where I ended up taking my girls out was when I wasn't feeling well and had my mother take me to collect the girls. My mother was so excited to see the centre and the environment. We had just walked into the kindy room I went to collect my daughters bag and my daughter went to my mother. As I was walking towards my mother and daughter the same boy as the prior incident had ran up to my daughter with a lot of hate. Grabbing her by the arm and going to swing her to the floor but my mother grabbed my daughter out of his arms. My mother looked straight up to the educator and said "did you just see that" and the educator completely denied seeing anything. The same boy has then come running back at my daughter, as he is passing the educator she had grabbed him almost pushing him onto the ground. He looked shocked and walked away. I was having a hypo and did not have the time to go deal with it all right there and then. So had called after leaving, to have what happened completely put to the side and questioned why I couldn't say anything in person. Then when things were being answered it was still the boys are hands and feet while giggling over the phone. My partner asked so if a child hurts themselves do yous look over the ccv footage they replied back "no" so then asked at what point do they check back over. And was told they only check back over if something serious was to happen like a death. That was a major concern. My daughter kept telling me she was scared to go to kindy. She has been to 4 different centres prior due to moving over SEQ as for my youngest she cant talk yet and seemed fine going this way her first centre at 2yrs old. Due to my own chronic illness I somewhat over looked a lot of this and believed it was helping me and my children a lot but it really set my children back and has caused my oldest a lot of trust issues with other children now. Not once did they attend swimming lessons here. They attended for 6 months almost. I was harresed constantly about owing $6-$9 on my account then when I had unenrolled my children I was refunded around $350. Out of the many centres I have witnessed this one is appalling with very unprofessional Directos/management in my opinion.