Families considering this centre should be aware of some management issues. The rules often feel designed for the centre’s convenience rather than adapting to children’s needs, with little flexibility for their betterment. Staffing is inconsistent, with educators in rooms changing frequently. This disrupts children’s stability and leads to poor communication, meaning parents often receive incomplete or incorrect updates. Incident reporting is also a concern — some injuries aren’t documented, and even when reports are made, parents are not always informed due to internal rules, which is worrying. We also found some educators, and even the Director, to be rude and defensive when questioned about their strategies. Instead of open discussions, we often felt dismissed. After nearly 4 years at the centre, the ongoing mismanagement and lack of openness built up to the point where we had to withdraw our child mid-year for their wellbeing. The centre also sets rigid expectations and struggles to support children who don’t meet them, rather than helping them grow with patience and encouragement. Overall, while there may be positives, the poor management, weak communication, and defensive culture make it hard to feel confident in the care provided. Children deserve a supportive and transparent environment, and I hope this centre works on those areas.

I couldn’t be happier with the care my kids receive at Goodstart Kellyville Ridge. The staff is incredibly attentive, kind, and genuinely invested in each child’s well-being and development. From the moment we walked in, we were welcomed into a warm and nurturing environment that truly feels like a second home for our little ones. The facilities are clean, safe, and equipped with a variety of engaging activities that keep the children excited to learn and play every day. The curriculum is thoughtfully designed, balancing structured learning with plenty of free play, allowing my kids to explore their interests and develop important social skills. Communication with parents is outstanding, with regular updates and photos that make us feel connected to our child’s day. I’m especially impressed with how the staff tailors their approach to meet the individual needs of each child, ensuring they feel supported and confident. Goodstart Kellyville Ridge has exceeded our expectations in every way. I highly recommend it to any parent looking for a loving and enriching environment for their kids.

The staff at this centre is amazing and genuinely care for the children. The centre is well-kept and the playground is a good size and has enough features for children to play with. The administration team is also amazing - responds to enquiries promptly and tries to assist you as much as they can. Highly recommended :)

Visiting this for 2 daughters for many years . Great team

Dedicated educators with excellent care for kids wellbeing. Dani who is the lead for the center is so hardworking and excellent at what she does.

One of the best in the area :)

Wonderful centre and educators!