Firstly. Let's get one thing straight. Most of these reviews are from people who have never stepped foot in busybees Coorparoo. Don't get me wrong. The automated replies from head office are not great and I think people deserve better replies. My child has been at this centre for over 3 years. As a parent, I was there throughout this whole situation that people are leaving reviews about. Yes, it was a terrible thing that happened and a really sad situation. The child was loved by staff, but unfortunately was quite the Houdini who actually escaped and then ultimately passed under his mother's care, let alone staff who had to look after a lot more children at once due to Queensland ratio regulations. All staff directly involved in this incident are no longer employed by busybees and most of the staff there now have no idea about anything that occurred that sad, sad day. The staff and management who are there now are amazing. And everyone calling for the centre to "be shut down" etc are targeting completely innocent peoples livelihoods and jobs, who again, were not working there in 2023 and are trying to make a living and look after the lovely children who currently attend. They have all had professional development for something they were not even there for. The centre has been through robust changes, security tightened, cameras installed, everything. The care my child has received is absolutely outstanding. My child has grown in confidence and has absolutely been nurtured and cared for, loved and beautifully educated for their whole time there so far and I have complete faith that their last year there will be just as lovely. The staff at busybees are hardworking, passionate and lovely and I can't thank each and every one of them who have still pushed through and work so hard even with the vitriol that has been thrown around on Google and social media. The staff are attentive, kind, patient, caring and do their utmost to make sure every child in their care are loved, taught, safe and happy. Please think about all this before you decide to turn away from this centre. Everywhere you look will have good reviews and bad reviews, you never know what centre is the best fit for your child until you're there. I promise you, if you came for a tour, you would see how warm, happy and fun this centre is. I would happily send any of my future children there. The staff make me feel so glad my child goes there. And I'd never change my choice. Families that have been there long enough, or even new families enrolled and sending siblings there know how lovely this centre is. Just do yourself a favour and see for yourself. If not, fine. I can't change your mind. I can't also change the minds of trolls who have no clue whatsoever about this centre. Shame on you for targeting innocent people. Thank you to the staff who are there right now, loving, educating and caring for my child and all of the other children in the centre. Families who are there now know and appreciate every single one of the staff currently working there Peace out.

Unfortunately, our overall experience was disappointing. As a parent, I didn’t feel fully confident or reassured about the centre’s day-to-day child safety and supervision standards. When concerns came up, the way they were handled didn’t make me feel supported or comfortable. Based on our experience, I wouldn’t choose this centre again and I encourage parents to thoroughly research and ask clear questions about safety procedures before making a decision.

We are incredibly grateful for the care and dedication shown by the team. The staff are kind, patient, and genuinely invested in the children’s wellbeing and development. Our daughter feels safe, happy, and excited to attend each day, which means everything to us as parents. Thank you for the wonderful work you do. Love the team ❤️

Very welcoming centre and the educators give so much love to our daughter. Fresh meals every day and lovely clean rooms for the kids to play.

Do not attend this centre. Look at the news and see the treatment of a non verbal 5yo. They let him escape and he was found by the police in the middle of a highway. Within the time he was there they didn't respect his dietary needs as they didn't agree with them and restricted his food intake.

Poorly run centre, multiple agency childcare staff, rude educators with front desk who just type away at their keyboard. Pretty sad. Educators look overwhelmed. Not a welcoming environment.

Edit - It's pretty pathetic that you're just giving generic replies to all the reviews about your severe neglect over a child in your care. Obviously we don't and never would trust you anywhere near our children, so no you won't find our details in your database. Just clearly pointing out the recent news about the child you failed. Stop the irrelevant generic replies. Actually have some accountability and admit what you did. Just shows anyone that was considering this centre just how you really are.... Just read about how a young child escaped unnoticed and got out onto the busy main road alone. Apparently no conviction was recorded when this centre was fined. So just wanted to mention it here for those who have not seen the news story.

I think more needs to be done to warn parents about centres like this one that are negligent. This centre has been fined over 12k for having a child go missing and crossing two busy roads. This child was not noticed missing until the parent arrived to pick them up at the end of the day. This centre needs to loose their license.

The educators have been very accommodating and so warm towards our son. The frequent updates throughout the day are reassuring and very helpful.

Daughter really loves it. Its an Absolutely fantastic little daycare. Friendly stuff, awesome happy environment.