Woodstock Early Learning Centre at Brushbox St

Honest Review of Woodstock Brushbox The biggest advantage of this childcare was its proximity to my home. For the sake of my child's sense... Honest Review of Woodstock Brushbox The biggest advantage of this childcare was its proximity to my home. For the sake of my child's sense of security, I never considered switching childcare early—something I now deeply regret. When my child was 13 months old, he spent his first three months at this center constantly sick, catching a new virus every week. Every single weekend was spent battling different illnesses. The teachers were often sick as well, with red eyes, coughing, and runny noses. During winter, my child always had a runny nose. If there's one thing I can "thank" Woodstock for, it's for building my child's immune system. Now that we’ve switched to another childcare, he rarely gets sick. In the summer of 2023, I noticed from the childcare photos that my child was playing well with another child. However, one day, near a park, this child suddenly ran toward my child and hit him hard on the head. The sound was loud, and my child immediately cried in pain. Even after hitting him, the child kept chasing and trying to hit my child again. Later, in the residential lift, he hit my child two more times. And this is just what I witnessed—who knows what happened when I wasn't around? When I reported this to the management team, they simply explained that “they’re just kids” and dismissed my concerns. I understand that minor injuries can happen at school. However, in August 2024, things took a more serious turn. The father of the same child asked to go on a walk together with our kids. During this time, he shared disturbing details about the mother’s severe gambling issues, physical abuse towards both him and the child, and even an attempted suicide in front of the child. Feeling sorry for the child, I allowed them to continue playing together. However, the aggressive behavior continued—he kept harming my child both in and outside of childcare. My child now has TWO PERMANENT SCARS on his forehead. Despite raising multiple concerns with the school, their response was always the same: “They’re just kids.” The final straw came when I witnessed this child invite my child to the bathroom, lift his leg, and inspect his private area. At this point, I realized the severity of the situation. I reported it immediately, yet the response remained unchanged: “They’re just kids.” I don't know if the school's staff-to-child ratio meets regulations, but from what I saw, the teachers were always busy. The children kept getting sick, spreading illnesses to each other. My child was repeatedly hurt, but unless there were visible injuries, the school didn’t document incidents. In January, my child was harmed three times, with visible injuries on his face, yet only one incident report was ever recorded. Every day, my child would complain about how this "popular" child constantly bullied him. The childcare environment was chaotic and loud, making it impossible for my child to nap properly. That being said, I want to acknowledge Miss Juliana, who was incredibly kind—my child still misses her. And Mr. Reiji’s songs are still stuck in my child’s head to this day. Now that we have switched childcare centers, my child is doing so much better. He is happier, makes friends easily, and can finally nap for an hour during the day. Thank you, Woodstock, for pushing us to leave. ——————————————————————————— This school consistently fails to record all incidents and often denies that anything ever happened. It’s frustrating to see how they always act like they’re never at fault. Don’t you realize that you’re not keeping proper records of what actually happens? Read more

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Mar, 2025