Building Futures Care - Family Day Care Scheme

Hania Asad

Sep, 2025

My son has attended Montessori for 1 year. Initially the admin/ management were really supportive. However, there are alot of negative aspects of... My son has attended Montessori for 1 year. Initially the admin/ management were really supportive. However, there are alot of negative aspects of putting your child in this daycare these include - the fees are ridiculous and they do not have a daily fee like other daycare facilities and so just charge what they like. - compared to other daycare facilities, the infrastructure and rooms need to be improved for the amount they are charging. There are plenty of daycares that charge less and have better rooms/facilities. If they want to charge gold star fees than the facilities/ rooms everything has to be gold star and its not. - they have a policy that if your child is attending this daycare they cannot attend another daycare. Which again is ridiculous. This is i guess to get the maximum amount of money from the system- If a parent is only sending there child to Montessori for 2 or 3 days they will then charge 11 or 12 hours CCS. I initially did not know about this and had my child there for 2 days and at another centre for 3 days. I only had 100 hours allowance and the other daycare was doing the right thing by only charging 10 hours but this daycare insisted upon overcharging me 11 hours per day for the two days - frauding the system even though my child was there for less than 10 hours per day. - the admin has no idea about how CCS works or how thier invoicing works and when you ask they try to avoid you. I have never experienced something like that and if its done long enough it gets a dodgy feeling. The only positive from the daycare was the educators and Miss Missy and they are probably let down by admin/management and the owners. The educators were the reason why we stayed as long as we did and i wish them all the best, they are beautiful lovely people. However, the negative aspects are big factors into why this place should be avoided. Read more

Tarnya Frew

Dec, 2024

As soon as you walk through those doors at BFM forest lake you are greeted by the warmest kindest lady, you can sense... As soon as you walk through those doors at BFM forest lake you are greeted by the warmest kindest lady, you can sense Tracey's passion instantly. My son attended this centre at the age of 3 he was very relaiant on me within a very short time. Carson was very independent. Carson had stomach issues and wasn't toilet trained and the care Nadine, Glenda, (Gee Gee) Jess and Bella gave my boy was amazing and nurturing anything I asked of them they delivered. I'll be forever grateful! Thank you sooooo much Read more

Tay Wakefield

Jun, 2024

Having experienced building futures FL from both sides as a parent who had children in care here & as a past staff member... Having experienced building futures FL from both sides as a parent who had children in care here & as a past staff member I can honestly say hands down worst experience imaginable. I am still rocked to the core with the things we have experience over the last 7+ years with bfm. My eldest graduated with bfm and my youngest was pulled out due to a serious incident that occurred in care here that was hidden from us for two days. My eldest again for me to be able to work was in their schoolies program and suddenly we got told he could not come back with no explanation at all. No meeting, nothing! A lot of the good reviews are from staff members as we would get asked to leave a review. There is a high staff turn over for a reason. There’s some blaming of old management under past bad review's BUT for as long as we’ve been with bfm they have always had the same owners. It’s taken me over a year since I left to be able to write this as the thought of this place is just horrendous Read more

Luke Srama

Jul, 2022

5 stars & nothing but positives for BFM Forest Lake & the educators there. We’re so grateful and thankful for everything they’ve taught... 5 stars & nothing but positives for BFM Forest Lake & the educators there. We’re so grateful and thankful for everything they’ve taught & done for our son. We speak very highly of them all… Read more

Preet Buttar93

May, 2022

Loving and Caring Educators. My child have been going here since 2020 and he loves to come everyday. He has learned a lot... Loving and Caring Educators. My child have been going here since 2020 and he loves to come everyday. He has learned a lot and became so independent. We love that they respect multiculturalism and even celebrates. Management is also very nice and understanding. Read more

Olympia

Nov, 2021

BFM has some of the best educators I have ever come across that truly care and love the children in their care.... BFM has some of the best educators I have ever come across that truly care and love the children in their care. Miss Jessie, Miss Tayla, Miss Missy and Miss Nilu are super educators that always disburse a warm and positive energy around them. I have witnessed Miss Jen and Miss Chloe C be so genuine with every child they come across, both taking their time to form special bonds with every individual child and tending to their needs. Read more

Samantha Knight

Aug, 2021

My child has attended the service since she was 20 months, she is now about to turn 5 in the kindy program and... My child has attended the service since she was 20 months, she is now about to turn 5 in the kindy program and have had nothing but positive experiences. The educators are always more then happy to help with any extra needs my child requires and am glad we chose building futures for her care :) Read more