Little Charlie's Early Learning Centre

Runnermum C21

Nov, 2025

I’m really disappointed with how much this centre has changed especially in the last couple of years. Worse this year still. Many... I’m really disappointed with how much this centre has changed especially in the last couple of years. Worse this year still. Many great educators who made it such a positive place have left, and now there seem to be a lot of agency or temporary staff in amongst the regular ones. Management feels absent and unapproachable, and communication with families has really dropped off. Love the educators and you can see how hard they work, often manning the kitchen, cleaning it and cooking meals on top of everything else! Overall, the management comes across as quite unprofessional, and it doesn’t feel like anyone is really on top of things. From my perspective, my child isn’t happy or engaged like they used to be, and the overall care and professionalism have declined. It feels like the focus has shifted away from genuine education and care. We’re over it, the kids seem over it, and honestly, so are many families, including us. We’re now looking elsewhere. They seem completely out of touch with how they are running things and trying to impress there’s “nothing to see here” and “nothing to worry about” but it’s not something I trust anymore just based on everything I’m seeing. The reassurance doesn’t match what we see going on. Edit: I’m also curious to know how existing parents are aware about the Google review- not many parents would be actively on Google reading reviews of a centre they already attend. That’s interesting that “supporting parents” are coming out of the woodwork. I am KIND and I’m also HONEST. If I felt happy, comfortable and confident, I’d say it and give a great review. This supportive parent review reads more like a defence from management than feedback from a parent, which makes it hard to take at face value. Authentic reviews usually focus on the children’s experiences and day-to-day care rather than management’s workload. Read more

Supportive Parent

Nov, 2025

I couldn't disagree more with these recent negative comments. Management have tirelessly supported the team, families and service at their own cost of... I couldn't disagree more with these recent negative comments. Management have tirelessly supported the team, families and service at their own cost of time and effort, we have seen that time and time again. We have found that whilst in recent time the industry has taken a blow, the continuity from LC's has provided us with ongoing trust and support in the team. I can imagine it would be hard for management to spread themselves across all needed areas and it is no wonder you have not seen them at the front desk as often as they are hands on supporting their team. I know I can always sort out management when needed, even if that means popping my head in another room from my child to see them. If anything the service has gotten better and better of the years we have been there with our child. Cut them some slack and be kind. If you have an issue chat to them directly as they are very approachable, understanding and proactive. Read more

Anon Mum

Nov, 2025

Disappointing. Lack of professionalism from directors. Frustratingly slow to respond to inquiries or they don’t at all. They are rarely ever at the... Disappointing. Lack of professionalism from directors. Frustratingly slow to respond to inquiries or they don’t at all. They are rarely ever at the reception desk anymore opting to remain upstairs in the staff only space talking about things that probably shouldn’t be discussed in open spaces. It’s very difficult to find someone to speak to when you need to. So frustrating! I’ve heard disappointing conversations being had up there. It has really gone downhill. Decrease in quality of care in every aspect. Parents do talk to each other. Won’t be re-enrolling or recommending. Read more