Based on my personal experience, this is not a day care I would recommend.
Following the short-notice closure of Djinda Dreaming in Bedfordale, my...
Based on my personal experience, this is not a day care I would recommend.
Following the short-notice closure of Djinda Dreaming in Bedfordale, my family was given just 13 days to move to this Armadale centre. Unfortunately, our experience there led us to seek alternative care as soon as possible.
During our time at the centre, I witnessed interactions that I felt were not developmentally appropriate for young children. For example, I observed a toddler (approx 2 years old) being spoken to in a very stern, harsh tone and physical proximity that made me feel very uncomfortable. On another occasion, a distressed toddler (also approx 2yo) was crying and an educator was instructed not to provide comfort by another staff member. These experiences left me concerned about the emotional wellbeing of children in care.
I also observed what I considered to be potential safety risks. One afternoon, I noticed a child asleep outdoors on a limestone ledge while other children played nearby. Additionally, I was once asked by an educator to remain at the centre due to staffing shortages, which raised concerns about compliance with staff-to-child ratios.
There were also administrative and communication issues. I was charged for care for a child who had not attended (this was later resolved), and my child's emergency contact information was not transferred correctly during the move, leaving the centre without a way to contact me for approx two weeks.
While some/most of the educators were warm, professional and clearly committed to the children, I feel the broader leadership and management lacked transparency and effective communication. For example, when I sought clarification from the Area Manager around the relocation and certain processes, I found responses to be reactive rather than proactive. An apology for the handling of the situation was only provided when directly requested.
Other families I know who were also moved to this centre have since made alternative arrangements.
This review reflects my personal experience and observations, and I share it in the hope it helps other families make informed decisions about early childhood care.
Addition to my review following the response from the company; Firstly you spelled Bedfordale incorrectly and your response is not grammatically sound. Secondly, trying to deflect from the instances mentioned by blaming me for not coming to meet with you is ridiculous. Thirdly, 'what more could you do?' If you need someone to answer what more you could do to try prevent any of the instances that are mentioned in this review, then that, in my eyes, is another real concern.
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Response from the owner
06 Aug 2025
Hi GC
We have been in communication with our team and families during the whole process of renovation for Bedforsale. We feel tjis review is unfair and you refused to come and meet with on numerous occassions ?? I'm not sure what else we can do ?