We have had a wonderful experience at Brooke’s Street Early Education Centre. My daughter has been attending here and has made what I truly believe will be lifetime friendships. The educators are incredibly caring, patient, and attentive, and they create a safe, nurturing environment where children feel happy and confident. The centre focuses not just on learning, but on social development, kindness, and emotional growth, which really shows in the children. Communication with parents has always been clear and supportive, and it’s comforting to know my child is genuinely cared for each day. We are very grateful to the entire team at Brooke’s Street and would highly recommend this centre to any family looking for a warm, welcoming, and high-quality early education environment.

Our family has been part of this childcare centre for more than six years; with both of our children starting here as babies; our daughter at six months and our son at eight months. They both stayed right through until they began school. From the very beginning, the educators (past and present) have shown genuine care, warmth, and professionalism. It has always been clear how dedicated they are to creating a safe, nurturing, and engaging environment for every child. When our babies first started in the nursery, the thoughtful communication from the educators meant the world to us. We received regular updates throughout the day about how they were settling, their eating and sleep routines, even how they were feeling after drop-off. The educators adapted to our home routines and made sure we felt involved and supported. As a parent transitioning back to full-time work at multiple places, this level of care truly eased my mind. We briefly moved our son to another centre for convenience around pick ups when our daughter started prep, but the difference in care and overall experience was immediately noticeable. Even something as hands-on as toilet training/no nappies highlighted this - other centre struggled to support him through the process even though we mentioned many times he was truly ready as he was not in nappies at home. When we returned here, the educators worked with him patiently and consistently, and he was fully toilet trained within just four days/2 weeks of being back! Returning to this centre was the best decision and we’re so grateful they were able to find more days for us again. We’ve truly never experienced this level of attention, communication, and dedication anywhere else. Especially for our son as he has been to 2 other centres before - at nursery and toddler ages. There are also so many beautiful extras that make this place special. Each year, the children participate in the centre’s Gallery of Modern Art, where their artwork is showcased; something our family looks forward to every year. The centre also organises thoughtful celebrations for Mother’s Day, Father’s Day, Grandparents’ Day, NAIDOC Week, and more. Older children enjoy bush kindy offsite, excursions to local schools, and a variety of engaging incursions like mindfulness sessions, police visits, recycling hero visit, music and sports classes, and many other enriching experiences. We recommend this centre wholeheartedly to any family looking for childcare they can trust and feel at peace with. The educators have been such an important part of our children’s early years, giving them a strong, loving start that we will always be grateful for. We truly couldn’t have asked for a better start for our children. Thank you for taking great care for both of our children. They say it takes a village to raise a child and Brookes Street Early Education has truly been part of our village.

Both of my children have been at Brookes Street Early Education for the past five years, it’s hard to put into words just how much this centre has meant to our family. Every teacher we’ve encountered has been caring, attentive and genuinely invested in the children. You can feel the love in the room, it’s the kind of environment you hope for but don’t always find. We’ve been consistently impressed with everything: the quality of care, the thoughtful learning experiences, the nourishing food, and the way the team supports each child as an individual. It’s rare to have five years of nothing but positive experiences, but that’s exactly what we’ve had. Brookes Street has been a beautiful part of our lives, and I couldn’t recommend it more highly.

This Centre is amazing. The educators are all beautiful and genuinely love the children they look after. They have a very low turn over of staff. The space is bright, clean and has really lovely feeling to it. I feel so lucky that my children attend this daycare and Kindy.

Our daughter attended BSEE 5 days a week for 2 years and was one of the youngest children to ever attend BSEE, commencing at 5 months of age. After much consideration, we have recently moved her to another provider which has far exceeded the quality of education that was being provided at BSEE. Our main concerns were: 1. The owners ignore feeedback/concerns from multiple families and simply say “there’s a wait list” and don’t seem to care. 2. They don’t invest in their staff with a very high turn over of quality staff. We have noticed a decline in service levels (as have other families). 3. Language barriers with staff. 4. Not being informed of incidents in a timely manner. 5. Poor communication from educators. We spoke to the lead educator in our daughters room about not using a dummy. The educator failed to tell the other educators in her room with our daughter using a random Dummy. 6. We brought our daughter home and noticed a smell one day. She was in a soiled nappy that had been on for hours according to Storypark. 7. We have provided multiple feedback to management over the years on various concerns, but no decisive action was taken. The centre looks lovely/bougie, but that’s about it. Parking is a nightmare with staff often taking up some of the parks ahead of parents. Access is impossible (there is one narrow entry that is steps only - not fun or practical with little ones/forget using a pram) and there is no undercover protection to access the building on wet/stormy days. Although this centre rates as “exceeds” under the National Quality Framework there are two key areas where they are just “meeting” 1. Childs health and safety; and 2. Governance and Leadership. Both of these qualities are extremely important to us and are reflective of the issues that we have experienced with the centre over the last two years. It’s such a pity that such a wonderful daycare has gone backwards over the past two years, losing amazing educators and families who have all left due to the poor standards and complacency. Reputation is everything.

Louis loves his days at Brookes Street. He has made so many friends and loves the variety of activities offered. The educators are kind, attentive and makes sure Louis is always supported.

Great service