We’re very happy with this childcare centre. Our daughter loves it here and is always excited by the wide range of activities. The programs are engaging, the educators are caring, and the food planning is great. It would be good to see more consistency with staffing, as there does seem to be a higher turnover than ideal, and occasionally the entrance hallway could be fresher, but these are minor points overall. A great centre that we’re happy to recommend to other families.

I had a really positive experience at Woodland Sunbury. It is an excellent long daycare and kindergarten centre where both care and education are given great importance. The management team is supportive, approachable, and well organised, which creates a smooth and professional environment for both staff and children. The educators are dedicated, caring, and genuinely passionate about working with children. They create a nurturing and engaging atmosphere where children feel safe, confident, and excited to learn. The overall environment is clean, welcoming, and thoughtfully set up to support learning and development. You can clearly see the effort that goes into maintaining high standards across all areas. I would definitely recommend Woodland Sunbury to anyone looking for a quality long daycare and kindergarten centre with a strong team and a warm, positive environment.

Wonderful staff. My two 4 yo twins have been educated here for over 2 years and it has been a fantastic experience for them. I recommend highly. The care and attention and feedback we get is very good. Thanks Woodlands

We are very happy with this daycare centre. Our 2.7-year-old has settled in well and is doing great. The staff are supportive and caring, and Manager Neelam is excellent at listening to concerns and taking quick action. All educators are lovely, especially Neha and Mila, who have built a great connection with our child. Overall, a nurturing and positive environment—we highly recommend it.

We’ve had a wonderful experience with this childcare centre. The educators are incredibly caring. I could see a lot of change in center with new manager Neelam.She is incredible good and very helpful. I would highly recommend this childcare.

My son has been with Woodlands for nearly 4 years and we have been so happy with the center. He’s a kid that admittedly marches to his own beat, but all of his educators have made sure to encourage him to be involved and they take such care to organize fun and creative activities for the kids to do. The play areas both outdoors and in are perfect for curious and active little people, and it has been a joy to hear all about all my sons friends and games when he comes home in the afternoon. Thank you to all the Woodlands staff and educators that have looked after my son so well!

My children no longer attend woodlands Sunbury and once I left I realized just how poor it was. Very high turnover of staff and a lot of male students passing through. Lack of communication all around. Head of education at the time (2023-2024) was pushing her own personal agenda on the centre. I did experience some awesome individual staff members during our time here but the good ones don’t last long. A lot of the positive reviews come from staff members working at the center or family members of staff.

The past year all we have had is problems with woodlands Sunbury. Firstly They have given my child a food allergen when brought up on numerous occasions it was downplayed, brushed aside and poor excuses each time. My son has spent days sitting isolated in a corner (this was communicated to me by the room leader only after I requested a meeting 6 weeks post the first incident. I requested this meeting as my son started to become very anxious and having panic attacks prior to and at drop off) when we would pick him up at the end of the day we were told he has has a good day and no problems. The acting centre manager at the time told us many lies during a notification of a severe complaint. The acting centre manager is still in leadership when she should have been stepped down. They have been negligent quite a few times. We had enough and removed our children due to safety reasons, they still made us give notice (even when it was a negligent reason) then after the notice period took money out of my account again. The staff turnover is honestly appalling, never know who is looking after your child. And staff turnover says a lot about the centre. The centre constantly smells of urine and faeces so their hygiene standards are appalling. After speaking to others in the community I have heard so many other horror stories about Woodlands! Seriously disgraceful they can still be open with how they do business. If you want an environment that nurtures your child I would be looking elsewhere. They do not pride themselves on any standards, they do not have your children wellbeing at heart and safety is not a priority.

I am absolutely appalled by the lack of professionalism and care shown at Woodlands Sunbury. This centre has repeatedly demonstrated a shocking level of neglect and mismanagement. Children with known food intolerances have been given food they should not have been eating — despite this being clearly communicated multiple times. The health and wellbeing of the children are not being prioritised, and this is simply unacceptable. There have been alarming incidents where children were handled roughly, and when these concerns were raised, they were either downplayed or completely dismissed. The communication with parents is virtually non-existent — unless we chase them up, we are left completely in the dark. Staff turnover is out of control. Educators come and go constantly, and as parents, we have no idea who is looking after our children from one day to the next. Emily, the acting manager, is completely unprofessional using emojis in emails about serious matters. She treats serious issues as if they are jokes and fails to take accountability or provide reassurance to concerned parents. That’s if she even responds to these matters. Her dismissive attitude only adds to the growing lack of trust we have in the centre’s leadership. I do not recommend this centre to any parent who values safety, consistency, and proper communication. This has been an incredibly disappointing and distressing experience.

Genuinely caring staff, well managed and run centre with a family feel and community focus. Look no further for top care for your kids. We have been part of the Woodlands Community for over 4 years and love the way the educators treat our kids like their own.