Imagine Childcare & Kindergarten Holmview - 4 Weeks Free Childcare*

Hi Lee, as mentioned across other online platforms, to you and the others below from the same group in the review section. We are committed to children, families, and educators’ well-being and the well-being of the children in our care is our highest priority. We are proud of the nurturing environment that we create where children can feel safe. Our team of passionate educators work hard to build strong relationships and deliver high quality education. As part of our commitment to transparency and accountability we have full CCTV coverage across our centres. This is a measure that not only protects our educators and families but also ensures that any concerns may be addressed with clear factual understanding. We investigate all concerns thoroughly and use our findings to determine outcomes that are based on evidence and correct facts. Our community should also know that we do not discuss individual situations in public forums, this is to protect the privacy of our children, families, and staff and to maintain a respectful space for open and honest communication. We follow the required procedures, cooperate fully with all regulatory authorities as per regulatory requirements when the department conducts an independent assessment of an incident. There is no ongoing review by the Department of the centre and the feedback we have received is that our processes are correct. If anyone has a genuine concern, we encourage you to speak with us directly. We are always here to listen, investigate respectfully and work alongside families and regulatory bodies to address and resolve any issues. Our Approved Provider is always available to meet with families on an individual basis. We stand by the professionalism and integrity of our team. We believe all educators deserve a safe and respectful workplace and we take any false or unfounded accusations seriously.

Hi Emm, as mentioned across other online platforms, to you and the others below from the same group in the review section. We are committed to children, families, and educators’ well-being and the well-being of the children in our care is our highest priority. We are proud of the nurturing environment that we create where children can feel safe. Our team of passionate educators work hard to build strong relationships and deliver high quality education. As part of our commitment to transparency and accountability we have full CCTV coverage across our centres. This is a measure that not only protects our educators and families but also ensures that any concerns may be addressed with clear factual understanding. We investigate all concerns thoroughly and use our findings to determine outcomes that are based on evidence and correct facts. Our community should also know that we do not discuss individual situations in public forums, this is to protect the privacy of our children, families, and staff and to maintain a respectful space for open and honest communication. We follow the required procedures, cooperate fully with all regulatory authorities as per regulatory requirements when the department conducts an independent assessment of an incident. There is no ongoing review by the Department of the centre and the feedback we have received is that our processes are correct. If anyone has a genuine concern, we encourage you to speak with us directly. We are always here to listen, investigate respectfully and work alongside families and regulatory bodies to address and resolve any issues. Our Approved Provider is always available to meet with families on an individual basis. We stand by the professionalism and integrity of our team. We believe all educators deserve a safe and respectful workplace and we take any false or unfounded accusations seriously.