Kidscape Early Learning Centre - Albury

A warning ‼️ to anybody considering enrolling your child/children at Kidsscape early learning centre East Albury. The complaints I have about this facility are... A warning ‼️ to anybody considering enrolling your child/children at Kidsscape early learning centre East Albury. The complaints I have about this facility are two numerous to mention in full, our overall experience was disappointing to say the least, and traumatising for both my child and I. To say this facility is disorganised and with the exception of a few, the staff incompetent would be a major understatement. Emails almost every day for three weeks in a row requesting we keep our child at home because they are unable to sufficiently staff the facility and then marking our child as absent consequently using up all allocated absences, forcing me to provide doctors certificates in the case of a jenuin need for an absence. The educator to child ratio seemed to be well out of balance and I suspect being asked to keep our child home so often was a tactic to continue to operate outside their accreditation. Calls every week to withdraw our child for vomiting once and/or one loose bowel movements, and not return for 48 hours for symptoms that were never present by the time my child had returned home, a policy that seemed to change to suit their needs. An unusual amount of incident reports regarding our child being bitten and /or injured by other children. When asked what measures were being taken to prevent further incidents of this the standard reply was… “biting is age-appropriate behaviour” kids bite I get it, this doesn’t mean one should stand around and watch it happen! The supervision at this place is lax at best, and when your child comes home crying saying “mommy I’m hungry” it is hart breaking. I have since withdrawn my child from this facility and have contacted regulatory bodies in regards to this facility being incompetent and suspect of operating outside their accreditation. Not only do I not recommend anyone enrol their child at this facility I strongly warn against it! Read more

Magdalina King

Dec, 2024