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Little Bees Childcare Burwood

Level 3, Emerald Square 27-31 Belmore Street, Burwood, NSW, 2134 view map
5.0

Care Type:

Long Day Care, Pre-school

Hours:

7:30am to 6:30pm

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Address:

Level 3, Emerald Square 27-31 Belmore Street, Burwood, NSW, 2134

Little Bees Childcare Burwood Reviews (39)

5.0

Rating Score

honglin Ning image

honglin Ning

Mar, 2026

My son has been attending Little Bees from the Farm Room through to the Jungle Room, and throughout this whole time our experience has only been positive. Everything about this childcare centre reflects a nurturing, caring, and highly professional environment. The staff show great attention to detail, and it is clear that every child’s wellbeing is their priority. One thing we are especially grateful for is the support we received with toilet training. The staff guided our son so well through this stage, which made a huge difference for us as parents and gave us one less thing to worry about at home. Our son is prone to febrile convulsions when he gets sick, which has always been a major concern for us. At previous childcare centres, we felt that our worries were not taken seriously and that the level of care was not what it should have been. At one centre, our son became sick and was crying constantly, yet nobody checked on him properly. This ended with him having a febrile convulsion and being taken to hospital by ambulance, which was a very frightening experience for our family. Since coming to Little Bees, we have felt completely different. The staff are extremely attentive, caring, and responsible, and they always take our concerns seriously. They go to great lengths to make sure every child is safe, comfortable, and well looked after. We also appreciate how attentive the staff are with daily care. Our son has never had issues like nappy rash here, which shows how closely the children are monitored and cared for. The centre is clearly well staffed, never understaffed, and every educator deserves praise for the effort they put in every day. We love how much time and dedication has gone into creating such a well-run centre. The management is organised, professional, and supportive, which gives us confidence that our son is in a stable environment where he can learn, grow, and develop properly. My wife and I could not be happier with our decision to keep him at Little Bees. The food variety is excellent, our son enjoys the meals, and he even naps better there than he does at home. Thank you Little Bees, and keep up the great work we truly appreciate everything you do for our child and all the children in your care.

Jenny Shi image

Jenny Shi

Mar, 2026

Having experienced several large early learning centres for my son, I must say that Little Bees is the best in every aspect , from the environment to the staff, cleanliness is 10/10 and overall management. The level of care and attention put into every detail truly stands out, and everything about this centre deserves to be praised. My son used to cry often and was frequently sick at the previous childcare centres he attended, to the point where I would feel so uncomfortable with the thought of sending him back. Since coming to Little Bees, he feels safe, happy, and comfortable. He has learned so much and continues to develop new skills every day. The staff are exceptional, and their professionalism and training clearly show that this childcare takes the wellbeing and development of every child very seriously. I have thought many times about changing centres because the travel distance is a little far for us, but the positives here outweigh the inconvenience completely. I would not choose another childcare over Little Bees. Another thing that deserves to be praised is their chef and the food selection. The meals are always fresh, well prepared, and thoughtfully planned, which gives me peace of mind knowing my son is eating healthy and balanced food every day. Alina, Hank, Catia, Mrs Wu, Miss Yan, Miss Yan, Miss Grace, Miss JC, and all the staff deserve recognition for the amazing work they do in making this centre what it is. Apologies if I have missed anyone, but every staff member we have encountered has been wonderful, caring, and professional. 10/10 I cannot fault this childcare in any way, and I would choose Little Bees over any other without hesitation. Thank you, Little Bees, for giving me the confidence and peace of mind as a parent to leave my child in your care knowing he is safe, happy, and in the best hands.

su ki yin image

su ki yin

Dec, 2025

⭐ Honest Review of This Childcare Centre My son spent several nightmare-like months at this childcare centre. At the beginning, everything seemed wonderful — the principal and teachers appeared friendly, and we truly believed we had made a good choice. Unfortunately, many problems soon appeared, and my child experienced things that no child should go through. ⸻ 1. Long hours without changing diapers Within the first few weeks, I discovered that my son had not had his diaper changed for 7–8 hours on multiple days. The diaper he wore in the morning was exactly the same one he still had on when we picked him up, and his skin had already become red and irritated. I reported this to the principal. He said he would “investigate,” but we never received any formal feedback or apology. Because the centre was close to home, we decided to give it another chance. ⸻ 2. Attempts to communicate were dismissed as “overreacting” Whenever I tried to ask about my son’s day or understand how he was adjusting, the teachers repeatedly told me that I was overreacting or “thinking too much.” They constantly questioned my parenting methods and dismissed my concerns, which made me start doubting myself. After I raised a different opinion during one discussion, my son came home and told me that his teacher barely spoke to him all day. He said he felt sad because he felt ignored. That was the moment I lost trust completely. ⸻ 3. My child’s emotional health became worse I told the principal I wanted to withdraw my son, but I hesitated because I was afraid he might struggle to adapt to a new childcare. However, things only became worse: • He woke up at night crying and having nightmares. • Every morning he screamed and begged not to go. • He once told me a teacher “grabbed his neck.” I discussed this with the principal, who denied it and said the teacher might have touched his neck while helping him get dressed. Because my son was very young, I gave the centre the benefit of the doubt. But his emotional state continued to deteriorate. For him, going to this childcare became something he feared every single day. ⸻ 4. The huge difference after changing childcare Eventually, I made the decision to move him to another centre. I was worried at first, but the difference was unbelievable. My son has now been at his new childcare for almost a year. He is happy every day, excited to go, and loved by his teachers and the principal. During this entire time, there has never been a single negative incident, and no one has ever criticised me for asking about my child. This experience made it clear that the problem was not my son — and definitely not me as a parent — it was the environment. ⸻ 5. For other parents I am writing this review to share our real experience with other families. Your concern for your child is normal. You are not “overreacting.” Choose a childcare that truly cares for children and communicates with families openly and respectfully. At this centre, we experienced: • Lack of professionalism • No accountability • Blaming parents instead of addressing issues • No genuine care or apology when problems occurred Many friends around me also left this centre for similar reasons. If educators cannot take responsibility, communicate honestly, or admit mistakes, families will eventually leave — and they did. ⸻ I truly wish every mother finds a childcare that genuinely loves and cares for their child. 💛

Response from the owner 03 Dec 2025

Official Response from Little Bees Childcare Dear Su Ki Yin, Thank you for taking the time to share your experience. We are truly sorry to hear that you felt unhappy during your time with us, and we appreciate the opportunity to respond to some of the concerns raised. ⸻ 1. Regarding the nappy-changing concern As soon as this issue was brought to our attention, we conducted an immediate investigation and provided you with the findings. On the days in question, our records—and the CCTV footage—confirmed that the educator changed your child into a fresh nappy before sleep time. When you arrived to pick him up, you took him directly from his bed before the educator had a chance to apply the second post-nap nappy. We explained this to you, shared the nappy-change records, and also showed that the educator had taken your child into the bathroom that day. We also want to clarify that it is not possible for a child of his age to remain in the same nappy for 7–8 hours without the nappy leaking through to clothing and bedding. There were no signs of such leakage on any of those days. Following this incident, we held a room meeting to reflect on communication processes and ensure the team consistently explains daily routines clearly to all families. ⸻ 2. About being told you were “overreacting” We are very sorry if you felt dismissed at any point. It was never our intention. As your child was experiencing normal separation anxiety during his transition period, we discussed this with you during orientation and reassured you that it typically takes 1–3 months for young children to adjust. During this time, we were encouraged you to come to check on him randomly to avoid your concerns. Our goal was to support and reassure you, not to invalidate any of your feelings as a parent. ⸻ 3. Concerning the allegation that a teacher “grabbed his neck” We took this statement extremely seriously and carried out a detailed investigation. • Your child’s body was checked immediately—no marks or injuries were found. • Our centre has no blind spots except within bathrooms; CCTV showed all interactions between your child and teachers. • We do not permit educators to be alone with children at any time. • We held a meeting with you to review the findings, and you acknowledged that you were satisfied with the process and outcome at that time. We completely understand that young children can sometimes interpret physical assistance (such as helping with dressing) differently, and we took every step to investigate thoroughly. ⸻ 4. Your child’s adjustment We are glad to hear that your child is now settled and happy in his current centre. Your child was with us for just under three months. During this time, an educator was assigned to provide one-on-one support every morning, and you also shared positive feedback with us on several occasions. Later, when your child’s grandmother arrived from overseas, attendance became inconsistent—some days he was absent or arrived very late. This understandably affected his morning routine and separation. We explained this to you and reassured you that once you left each morning, he settled well and joined play happily. ⸻ 5. Moving forward We are very sorry that your experience at Little Bees did not meet your expectations. While we stand by the steps we took to investigate and communicate throughout your time with us, we also recognise that your feelings as a parent are real and important. Your feedback will continue to help us improve our communication with families and prevent misunderstandings in the future. We sincerely wish you and your family all the best. Thank you again for sharing your concerns.

About Little Bees Childcare Burwood

Catering to children aged 10 weeks to 5 years, Little Bees Childcare Burwood offers an exciting learning environment where children can build a lifelong love of learning. Every day, the children have opportunities to explore, tap into their natural curiosity and develop their unique interests and ideas. The children become capable and confident learners with a strong sense of self and belonging.

The purpose-built centre is designed with exploration in mind, to meet the needs of different learning styles and activities. The children can enjoy large and small group play or retreat to a quiet zone for individual play. They also have access to a range of resources designed to provoke curious minds. 

Outside, the children can run, jump and play as they go on exciting adventures with their peers. The play space is dynamic and engaging, allowing them to develop their physical and gross motor skills through fun games and activities.

Located next at Emerald Square, next to Burwood Plaza, the centre is only a short walk from Burwood train station and nearby bus stops. Why not book a tour of this innovative and nurturing centre today?

Services Provided by Little Bees Childcare Burwood

How Little Bees Childcare Burwood Compares

with Burwood, 2134

Reviews

Above average

Little Bees Childcare Burwood

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5/5

Suburb Average

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4.8/5

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Price

Little Bees Childcare Burwood

$145

Suburb Average

$154

NQS

The National Quality Standard is an industry benchmark defined by the government.

Little Bees Childcare Burwood

Meeting

Suburb Average

Meeting

NQS Rating Breakdown

Overall

Meeting

Educational Program and Practice Meeting
Children's Health and Safety Meeting
Physical environment Meeting
Staffing Arrangements Meeting
Relationships with children Meeting
Collaborative partnerships with families and communities Meeting
Governance and leadership Meeting

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