Fit Kidz Learning Centre - Rouse Hill

Rohit

Aug, 2025

Not a good childcare. Owner's leadership & independence is compromised. After serious findings by govt officials regarding an employee who is currently under investigation... Not a good childcare. Owner's leadership & independence is compromised. After serious findings by govt officials regarding an employee who is currently under investigation for serious offences, parents suggested few options to Owner, his response was “I rather sell the Centre”. No regard for families & kids. That’s the arrogance Owner carries. Low compliance centre, if you make strong complaints, your emails/you will be classified as rude & abusive & will terminate your child.Owner's response will be you don’t like KFC don’t eat instead eat Big Mac. While he is enjoying govt subsidies & in business of child safety not selling hot chips. Our toddler got terminated because we asked tough questions after back to back incidents. Centre showed poor leadership, arrogant behaviour, unprofessional response & when challenged they took the weak path of termination. Recently more complaints from other parents: child missing from room, beads in toddlers mouth on multiple occasions. As per National Quality standard, Centre is currently at “Working Towards” Standard. Ask mgmt what measures they are taking to improve & when are they are anticipating to get to “Meet Standard” Lvl, Owner will blame govt for bad rating & rating system. Our toddler had a heavy furniture fell on her while educators were present in room. That item was almost 20 kg, suggest risk mitigation to owner & he will make it sound nothing happened. Instead he said he will remove the wheels of item & will be putting it back in room & wont be secured against the wall. Don’t think as parent you wanna hear this. Can this be called intimidation. If an incident hasn’t happened in past it doesn’t guarantee it wont happen in future. Risk mgmt & mitigation must be ongoing process & when it happens you must ensure it doesn’t happen again. Removing wheels of same furniture doesn’t guarantee it won’t fall again. Ask for incident report with weight of item on that report & photos, you will never get that report. You inform him that you will be reporting to Dept of Education, next thing he does is send you Termination letter straightaway. Then you see a staff member alone with 4 kids in the room, you inform them of poilcy breach. You won’t hear from them for 2 days on serious breach. They won’t acknowledge mistake. They leaked private and confidential information. Anyone who experienced same behaviour or noticed something unusual please report. Currently working with Education Dept for breaches & Local Court/Tribunal for termination matter. Note : Owner in reply to my review has posted post termination email chain & I am posting couple of his emails pre & post termination. Mick : Are parents and their reviews from other centres are rude, abusive & arrogrant too ? Mick Scaife Jul 31, to me Mick Scaife Jul 31, 2025, Hi Rohit I'm sorry if we have gone off the rails a little bit today. I will go below IN PURPLE so that each point can be properly addressed. Rohit Jul 31, to Mick Mick Please note very clearly we are staying and not going to be intimated by comments of staying or leaving. As per my previous emails it is your centre and we are here to follow your centres rules guided by Australian Govt legislation and funded by Govt subsidies. It is your decision to put type of furniture you want. If I see any unsafe practice in your centre I will report to your management whether you like or dislike, agree or disagree.If I feel the need to escalate I will do so by following legislative procedures. I will be very proactive from now on. Please feel free to take decisions out of our hands, but please be very clear I will once again use all rights within the legislative procedures. So seeing your responses I have decided to escalate this matter and previous matters to the Government Body. I will make it easier for everyone. See you on Tuesday at 2pm. It’s understandable if you don’t want to meet now. Rohit Mick Scaife Thu, Jul 31, to me, Come and see me you big man keyboard warrior. Dr Pand, you need to sedate this man urgently Mick Read more