We withdrew both of our sons from Little Scribblers after ongoing and serious issues that were repeatedly dismissed by staff and management. Our eldest son was in the kindergarten room and was constantly sent home for being “sick” when he was not unwell. Every time we questioned this, staff became defensive. After the fifth unnecessary exclusion, we formally emailed requesting a copy of the centre’s health and exclusion policy. That email was never acknowledged or replied to. A week later, he was sent home again. We raised it in person, were told the policies would be sent, and once again — nothing was ever provided. This is not optional. It is a legal requirement, and they ignored it. The situation then escalated. We were demanded to pick him up again after being told he had “diarrhoea” because he had soiled his underwear on the way to the toilet. He is not toilet trained. We were told he had no spare clothes and WAS WAITING FOR US ON THE TOILET. We were both at work and this was very stressful thinking our child was sitting stuck on the toilet until one of us could arrive. When we arrived, he was not on the toilet and was already dressed in the spare clothes i had packed in his bag. When I pointed this out, staff effectively accused me of lying and claimed he was wearing clothes from lost property — as if I wouldn’t know what I packed for my own child. A few days later, he was sent home yet again. This time a voicemail was left stating he had no fever, no signs of illness, and was simply “quiet” or “not himself.” Being quiet is not an illness. This pattern made it clear the centre was using exclusion as a default response rather than providing care. We complied, but did some researching our rights that day, when returning later that day to collect our youngest. Our eldest ran in excited to see his brother and clearly NOT sick. As we walked in he saw Kierra coming towards the front desk, he stopped in his fast track down the hallway and hid behind me, letting out a wuiet uneasy growl/ groan.. that made all my mama instincts ring true. I had a bad gut feeling and so I let my partner and son go into the toddler one room whilst I shut the door behind them, waiting in the hallway silently.. as if I also left to enter the room. Abbi and Kierra were then whispering at the front desk, words like “she” “he” As the kids were coming back out, all chatter suddenly stopped. Hmm coincidence? We then informed them that our eldest was not sick. What followed was one of the most concerning and unprofessional conversations. Our son is diagnosed ASD Level 3. I explained that he is very capable of escape-maintained behaviour, which is extremely common in autistic children. The response made it immediately clear this centre is not qualified to work with vulnerable children or those with additional needs. We were told by Kierra that our son “should be an actor” and that he must be a “good manipulator.” Yes, Those words were actually used. In the same conversation, we raised bullying concerns. The interaction with Kierra was appalling. She was rude, dismissive, and showed absolutely no empathy or interest in supporting our child. We were made to feel like we were the problem for advocating for our son. And ultimately we were wrong, our son was lying. Even though we named names etc. That day I left and booked a tour at another local centre, giving our notice to leave little scribblers the next business day. There are also no cameras in the rooms, which only compounded our loss of trust given the repeated incidents and evasive responses. In this industry and all the bad things that come out about what happens behind closed doors at childcare centres, there is no room to take risks. We have since moved to an incredible centre just around the corner. They validated every single concern we raised and confirmed that what we experienced here is not normal. It is not going to get better. If you’re considering this centre — take your kids out. Now.

Centre went really down hill, underplays incidents and lacks honest communication. All staff left as well as a large amount of families. Corporate is just dishonest and has 0 care for the children in the centre. Ratios are awful and my son was blamed for continual injuries that have not occurred since removing him from the centre.

I would only say stay away from this centre at all costs. After change of directors the centre went downhill so badly and fast that I no longer feel safe sending my nearly 3 year old child there and have pulled him from there. Mass exodus of all staff, multiple incidents and major lack of communication and mishandling of situations from head office and even centre management led to my son being pulled from this once loved centre as fast as possible. Absolute disgrace of a child care centre and company. If I could give zero I would

My son has been attending Little Scribblers for a few months now and I’m so glad we made the leap and changed Centre's. He is so excited in the morning to go to L.S that he starts jumping up and down chanting “Little Scribblers, Little Scribblers!”and asking how soon we can leave. He can’t wait to see his “best friends” and doesn’t scream and cry at drop off like he had previously been doing elsewhere. He also asks on the weekend if he can go, and says he loves his educator Amy and is always telling me things Amy says and does like “Amy says Respect your friends” 😂 I love how happy my son is at L.S and how excited he is to go and spend the day learning and playing with his friends. One of the things I also love is the educational activities they do. He is learning to spell, and can now spell his name out loud and write some of the letters. It warms my heart he has made such close friendships and a strong bond with his educator Amy in this time and I know when I drop him off he’s going to have the best day.

After a not so great experience at a previous childcare I was hesitant to enrol my son however after driving past one day and being completely drawn to the outside I knew I had to book a tour ASAP. This place has exceeded my expectations as a childcare, Kate and the staff are absolutely amazing and I know my child is in great hands. The centre is clean, well organised and keeps him busy and learning all day. Thanks Little scribblers!

Absolutely fantastic! The staff is incredibly welcoming, and they give each child the attention they need. The facility offers multiple activity rooms, and the team is highly qualified and attentive. Both of my kids have been going here since day one, and they always come home happy and excited to return the next day. The environment is warm and engaging—keep up the amazing work, team! You’re doing a wonderful job.

We are so grateful for the wonderful care and support provided by the educators at Little Scribblers Beaconsfield! The entire team is incredibly helpful and caring and a special shoutout to the Centre Manager, Kate, whose dedication and warmth shine through in everything they do. Our daughter is genuinely happy here. It gives us great peace of mind knowing she is well taken care of every day. Highly recommend this centre!

Such an amazing childcare, amazing friendly staff, my daughter loves it here, would absolutely would recommend, such a nice and inviting centre 😊

Great atmosphere and educators!

My daughter loves coming to Little Scribblers to see her favourite educators and to play in the amazing rooms & with the resources.