Hope Early Learning Centres - Frankston Heights
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Fees & Vacancies
Location
19 Robinia StreetFrankston, VIC, 3199
Centre Reviews
We used to love Hope but recently with restructures around management, my experience has been disappointing. The inconsistency in their care is alarming;... We used to love Hope but recently with restructures around management, my experience has been disappointing. The inconsistency in their care is alarming; I've witnessed staff members change daily, and the lack of continuity left my child feeling unsettled. Additionally, the negligence in reporting incidents is concerning. On one occasion, I was not informed when my child was involved in an accident or altercations with other children, which raises serious questions about their oversight. I expected better communication and accountability from a daycare, and I would not recommend this facility to other parents looking for a reliable and safe environment for their children. Read more
I have been extremely happy with the level of care provided at Hope Frankston Heights. We have been at the centre for 3... I have been extremely happy with the level of care provided at Hope Frankston Heights. We have been at the centre for 3 years now and are really impressed with the admin team and the educators. My boys are very happy to go to Hope on my 3 work days and have both learnt so much. Thank you to the entire team! Read more
Good morning Emily, Thank you so much for your kind review. We are so lucky to have your family with us and we look forward to many more years with you all.
applied for my daughter 3 year old kinder months ago after not receiving any kind of communication i called today and was told there... applied for my daughter 3 year old kinder months ago after not receiving any kind of communication i called today and was told there is no 3 year old kinder this year and that i should have been informed when we did a tour and enrolled good work guys cant wait to tell my 3 year old daughter she cant go because of incompetence Read more
Good afternoon Rod, So sorry to read this, we unfortunately didn’t have any space for new children in our Three Year Old kinder room for next year at all. We do apologise that the email to you was missed, we had an influx of enrolments and our process is to always email families to let them know if they don't have a position. We still have you on our waitlist so hopefully something comes up for you and we are able to have you and your daughter with us next year.