Parent Reviews of Journey Early Learning
4.9
(Overall rating from 45 centres)
1241 reviews View All
The team at Indooroopilly cared for my son from 2019-2023 and I’m very grateful for them, to help keep my sanity by allowing...
Genuinely caring staff. I like courtesy calls about my child if there’s anything out of the ordinary. Good and fresh meals for kids. Great facilities...
My daughter has been attending Journey Banyo since she was just 9months old and I highly recommend it. Being a first time mum...
Educators are good to kids. I switched kids over from another childcare and so glad I did make the change!
My son loves walking in every morning , educators always are friendly and greet us. the spaces are inviting. very happy 😊
My son loves walking in every morning , educators always are friendly and greet us. the spaces are inviting. very happy 😊
I would rate Journey Early Learning a 10 out of 10. The connection we've built with the team has been incredibly positive, and...
Really incredible centre with amazing facilities and compassionate staff. Wouldn’t send my child anywhere else in Ballarat
Amazing childcare centre! The staff is incredibly nurturing, attentive, and skilled at creating a stimulating environment for children to learn and grow. Communication...
This centre is truly amazing. My son started attending this childcare 6 months ago, he is now very comfortable with all the educators....
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Find out what your family might pay at Journey Early Learning with the Care For Kids Subsidy calculator.
Meet The Team
Centre Managers
The Heart and Soul of Our Centres
Enthusiastic, passionate, and experienced. That's how we describe our Centre Managers. They are the heart and soul of our centres! They love interacting...
Admins
The Guiding Hands
Our Admins are guiding hands with many talents to help our Centre Managers make Journey a unique experience for our children and families.
Chefs and Kitchen Hands
The Food Magicians
The kitchen is a central point in every home where everyone comes together. And that is precisely the case at Journey. The chef...
Early Childhood Teachers
The Builders of Bright Futures
Our teachers are passionate about setting the course for our little ones in a successful direction and preparing their transition to school as...
Educators
The Spark of Inspiration in Every Child
What sets our Journey Educators apart is that they are all considerate, educated, inspiring and welcoming. They shape our children's future creating a...
FAQs
Have Questions About Journey Early Learning? We’re here to help
Do you offer casual and emergency care?
Casual bookings for extra days are welcome if the centre has a vacancy. View real-time availability and make a casual booking outside of normal operating hours with our Casual Bookings app, or contact the centre manager directly.
How does the enrolment process work?
After your tour, the Journey enrolments team will be in touch to discuss the enrolment process. The enrolments team will work through the documentation requirements with you. All enrolment documents are available online. Any information provided as part of the enrolment process is strictly confidential and will only be used internally for the direct purposes of your child’s enrolment. Parent/guardian permission will be sought if information is required for any other use. Further privacy information can be found on our Enrolment Application Form.
What is orientation and when does it occur?
Once your enrolment is confirmed and bond paid, we welcome you to complete your orientation at the centre. We recognise and respect each individual child and family, and work with you to develop a personalised orientation plan. Before your child’s first day, we encourage you to talk to them about all the fun and exciting adventures they have to look forward to. It is also extremely beneficial to visit the centre and play together during orientation so you both feel comfortable and confident. This will ensure you and your child are familiar with the centre’s environment and routine.
What is the process for signing in and out?
Parents, friends and family members who are authorised to collect your child should make certain that the sign in and sign out system is followed at all times. This ensures that in the event of an emergency, we have a record of your child’s attendance. If your child has been absent, it is important to record them as ‘absent’ on the day they were not at the centre. This needs to be confirmed the day after the absence.
What if I’m late to collect my child?
Late fees will apply if your child is collected after the centre operating hours. Additional terms and conditions may apply.
Public Holidays & Sick Days
Under the Commonwealth Government’s CCS Regulations, CCS applies for up to 42 unexplained absences per financial year; this includes absences due to holidays, public holidays or sickness. Once the initial 42 days have been exhausted, additional absences may be claimed under certain circumstances. Families will be credited $30 for permanent bookings that fall on Public Holidays. Sick days are charged at the normal fee.
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