From day one, my child has had nothing but a positive learning experience. The educators show care to my child and the 2 managers Nicole and Melina are always lovely and welcoming. I’ve always been well informed of everything going on at the centre and with my child which is important to me.

After moving our baby from another centre to FiRST, we’re very pleased with the centre here. I love that the nursery has a lower capacity per day, and children get more one on one attention and support from the educators. Chloe was great last year, and Taylah has been absolutely wonderful this year. Communication is great within storypark, and also the communication book that the educators write in to keep us updated as to anything needed/the progress of our son. Handovers aren’t rushed and Taylah/other educators will always give us a detailed summary of the day.

Both of my neurodiverse children have attended first early learning, my daughter, who graduated kinder in 2024, always speaks highly of her kindergarten teacher to this day. My son has been through several of the rooms now as he’s grown and has developed so much socially and developmentally during his time there. The educators have worked with us through all the documentation for both children (adhd/asd for my eldest, documenting asd for my son) and I couldn’t be more thankful for the effort that goes towards this. My sons interests are always reflected in the room and he’s never forced to participate in group activities which we genuinely appreciate as he struggles with social things, and he now waves to everyone and his speech has come a long way! We cannot be more thankful to the educators and management for our journey with them so far! Management have always been helpful and kind, we consider many of the staff friends at this point 🩷

After having many friends recommend First EL I decided to take a tour for my third child, this centre has been nothing short of amazing for her. She quickly settled in (stark opposite to her siblings at a different centre), the staff went above and beyond to make her feel calm and safe. She engages in fun activities, I’m provided with updates and photos of her day, and she is always full of smiles at pick up.

Lack of accountability with the incident where one of the carers hit a child. Reduction of hours without any parent consultation. Multiple incidents my child has come home with injuries and they haven't spoken to me about it or got me to sign incident report, so indicates to me they dont even notice it occurring. I wish id choose a different daycare for sure. Have picked up my child and the room smells of soiled nappies more often than not as they will only change kids on set schedules and too bad if they soil themselves straight after that, they have to sit in it. Have no idea who the centre manager is anymore. Im sure they'll come back with an aggressive reply similar to other poor reviews on here.

This centre has reduced staff hours without consulting families. We pay the some of the highest fees in the area, all this so they can make even more money. They have now confirmed that the reduced hours will not see a reduction in the fee they charge. The high turnover of staff and telling departing employees not to tell families is also a very strange practice.

Hi I m posting This so Parents have awareness about their child and what happen here with your small child . Parents should think 1000 Times before Putting Child in this child Care our child went to this child care and stayed here for long long time.Before there was a nice manger of childcare since she left Child care became worse. Our child been subjected to bullying Due to that now facing mental health issue and scared of going to any child care. We put our trust on this child care management and Educators. Upon contacting several time so we understand what our child been through and provide proper mental health we have not received any kind of proper information. So If you care about your child Mental health Stay Far Far Away.

We love this daycare. I was very nervous at the start as my son has a couple medical issues but he has just thrived and flourished. He loves his teachers and all his friends The staff have been so friendly and kind in helping my son navigate his journey at First . Can’t recommend enough.

First Early Learning is amazing. The staff are so friendly, caring and welcoming. My grandson has been going here for 3 years now and he absolutely loves it. Highly recommend 😊😊😊😊

First Early Learning is like an extended Family. As soon as you walk in the doors you are meet with warm smiling staff, excited to greet you and your children . My children love going to First. We couldn't be happier to send our kids here, not only are they loved and cared for , but their learning and development have improved significantly. Love all the Educators and Staff at First!