I couldn’t be happier with the care my son receives at South st ELC. The staff are incredibly warm, attentive, and truly dedicated...
I couldn’t be happier with the care my son receives at South st ELC. The staff are incredibly warm, attentive, and truly dedicated to the children’s well-being and development. From the moment we walked in, I felt at ease knowing my son would be in a safe and nurturing environment. The activities they offer are both fun and educational, and I love seeing how much my son has learned and grown since starting. Communication is always clear, and I appreciate how the educators provide regular updates on his progress. I highly recommend South st ELC to any parent looking for a caring and professional daycare. They’ve truly become like a second family to us!
I couldnt thank you all enough especially Mona who has been an absolute gem assisting my son to easily transition into a new environment, creating a safe space for him.
Read more
Would recommend to a friend
Only think of the $$$ signs this centre and don't put your child's safety first. I guess it's ok to still have a...
Only think of the $$$ signs this centre and don't put your child's safety first. I guess it's ok to still have a kid attending the centre when he constantly hits others and hits kids in the head with rocks but single out a kid that hangs around the trouble maker and throw him out for what all because he threw a bottle and hit a parent by accident. But i guess it's ok for that trouble maker kid to kick us parents while picking up our kids from the centre double standards. It's a shame it used to be a decent place but when Tiara and Nicky left there are barely any good educators left bar one or two still there. There are plenty of child care centres around the area please do some research and look around.
Read more
Response from the owner
08 Jan 2025
Hi Alex
It appears that your review of our service leaves out substantial facts that relate to the 11 months in which your children were enrolled at South St ELC and that your review is designed purely to give a false impression of the dedication and commitment shown by our educators and management teams not only to your children, but to all of the children in our care. This is frankly very upsetting for many of our team members that have done their utmost to support your family despite ongoing physical, verbal and emotional challenges that have repeatedly occurred, affecting not only our team members, but other enrolled families and their children.
This review unfortunately only serves to further demonstrate the lack of alignment displayed recently by your family with our centre’s code of conduct and core values of honesty and respectful relationships between familes, our educators and management teams up to this point.
Regardless, we sincerely wish your children all the very best in terms of finding support so they can thrive and grow and get the very best outcomes as they prepare for school in the coming years.
Fabulous centre and Amazing staff!
We’ve been at South Street for almost three weeks, and cannot fault it! Coming from another service where...
Fabulous centre and Amazing staff!
We’ve been at South Street for almost three weeks, and cannot fault it! Coming from another service where my son hated drop offs, we’ve finally mastered them without him being peeled off me, hysterical.
Our son is excited to go to 3YO Kinder and enjoys telling us what he did - we could never get anything out of him at the last centre! Making the move was the best decision ever! There’s so many activities for the children to do!
The care, knowledge, understanding and support of all the staff enable such a nurturing environment where we’ve seen our son thrive, and be a lot happier.
We couldn’t thank you enough, especially Laura who has made the transition seamless! He enjoys entering in centre and being greeted by both Laura and Rachel who treat him like they’ve known him for years! Communication is fantastic and everyone happy to assist with what’s best for your child!
Thank you South Street, you’ve made us all a lot happier!
Read more