Rossi Child Care Centre - Embleton

Our son is going to this day care from start and we are thankful for providing such a nurturing environment for the children.... Our son is going to this day care from start and we are thankful for providing such a nurturing environment for the children. Staff is very friendly, caring and very personable. He always come home happy and excited about his day. Thank you for the wonderful care and attention provided. Read more

Suzal Chhatrala

May, 2024

They are very bad childcare and are suspected of disregarding the safety and lives of the children. Why didn't you call parents promptly... They are very bad childcare and are suspected of disregarding the safety and lives of the children. Why didn't you call parents promptly after the incident? Instead, you casually mentioned it was an accident at the end of the day. Now, it's not just minor injuries; it's potentially life-threatening and could lead to infections! Do your employees lack professionalism, guidelines, and compassion. Also they never call and tell me abt this when it happens, until I pick him up and realised he got bitten. I just think they are too careless and don’t care. How can trust this childcare anymore!! When My husband picked up my child from this childcare center on 5th April 5:24pm, he was extremely sad, angry, and utterly disappointed by what he saw on our son’s face. His face was swollen with bruise mark around his eyes as the staff told me he was bitten by one of the child in the center. He also noticed signs of another child being bitten and also saw many reports on the table. When my husband asked the teacher about it, she didn't mention any details or reasons, just asked him to sign. We then took our son to the doctor, who was also furious. This kind of incident is unacceptable as it poses a threat to life and can lead to serious injuries or bacterial infections. Moreover, it's not the first time our son got bitten at the same center by the same child. Our son has been at this center for four weeks, and he has been bitten twice. Four incidents occurred simultaneously on April 5th. I requested a report from you, but haven't received any emails yet. However, now I no longer need it. I'll let everyone know, and the public can decide for themselves what is your guys the responsibility. Read more

Cookie Lee

Apr, 2024