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Kidscape Early Learning Centre - Caboolture Service features
See more (5)Kidscape Early Learning Centre - Caboolture service include:
Location
101 Lynfield DriveCaboolture, QLD, 4510
Centre Reviews
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Kidscape is overall a fantastic centre. Watching my child come out of their shell and become a little social butterfly has been wonderful. Kidscape... Kidscape is overall a fantastic centre. Watching my child come out of their shell and become a little social butterfly has been wonderful. Kidscape has provided a great learning experience, helping educate my child with counting, recognising days of the week, colour recognition and far more. I'm always very wary of the foods provided for my child and I'm very comfortable with the meals provided. Kidscape has a great family friendly vibe that makes me happy with my choice the have my child enrolled here. Read more
This used to be an amazing warm welcoming centre when Gloria was here, but since the new director has taken over the centre... This used to be an amazing warm welcoming centre when Gloria was here, but since the new director has taken over the centre has really gone down hill, so many long term staff have left or are leaving and it just no longer has its warm welcoming apeal, the new director doesnt even greet you as you enter which Gloria did every time someone walked in the new educators arent as friendly and welcoming, the original staff that are still here still greet you with a warm happy smile and good morning/afternoon but the new girls just seem to not care. I am very saddened to see how fast this centre has gone down hill so fast since Gloria's retirement this does not feel like a place i would want to send my child anymore and im not the only one I sincerely hope no more original staff go, the children are already confused enough with all the changes being made i can only imagine how all this staff rollout is affecting these children theres no consistency anymore Read more
Dear Minnie Mouse, Thank you for sharing your feedback. We deeply regret to hear that your recent experiences have not met your expectations since the transition in leadership. We acknowledge the changes that have occurred and understand that consistency and a welcoming environment are crucial, especially for the children. We are actively working on improving communication and support within our team to ensure that both our staff and families feel valued and cared for. Regarding the staff changes, please be assured that we are striving to build a stable, cohesive team. Your feedback about the new educators has been noted, and we will provide additional training and support to ensure they uphold the standards of warmth and friendliness that our centre is known for. We sincerely appreciate your feedback and would love the opportunity to discuss your concerns further. Please feel free to reach out to us directly at the office so we can address any specific issues and work towards a solution that ensures your comfort and satisfaction. Thank you again for bringing this to our attention. Your feedback is invaluable in helping us improve and maintain the high standards of care. Warm regards, Kidscape Management Team
unfortunately originally we thought this was a great day care. At the start things seemed to be good and very well managed. As... unfortunately originally we thought this was a great day care. At the start things seemed to be good and very well managed. As a few months went past things started showing this was not the case. Our little one was moved up into the gumnuts room (kindy) from sunflowers and from there it just went down hill. Her attitude completely changed and became very rude and defiant. On a number of occasions we showed up and the kids were being given ice blocks (not sugar free ones) we had asked for this to stop unless they were to change them to sugar free. We also discussed with them on a number of occasions to please stop giving things full of sugar as this tends to set our little one off but nope they just continued to do it. Even up until recently where they gave kids a marshmallow now not only is this full of sugar but can also be a chocking hazard when approached to the educators about this we got in return “well it was only 1”. It was brought up with current director who was only very new and yes she did jump on it straight away however unfortunately it was little to late for us. As that same day was the last straw for us when our girl came home with a bruise on her arm which looked liked she had been grabbed. This was investigated and found to be an educator which was very disappointing to hear. You expect to be able to send your kids to these places to be looked after and safe and unfortunately we no longer felt this was the case at Kidscape and feel they need a complete overhaul. Yes there are a couple of amazing and great educators there however unfortunately the others haves ruined it for us Read more
Dear Danielle, Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your disappointing experience. Ensuring the safety, well-being, and happiness of all children entrusted to our care is our utmost priority, and it's disheartening to learn that we fell short of meeting your expectations in this instance. We take all feedback seriously and are committed to addressing any concerns raised by our parents. Rest assured, we have taken immediate action to investigate the issues you've highlighted. Our policies regarding nutrition and safety are clear, and any deviations from these standards will be dealt with accordingly. We understand the importance of providing a nurturing environment where children can thrive, and we sincerely apologise for any instances where this was not reflected during your time with us. Please know that your feedback will be used constructively as we work towards improving our practices and maintaining the trust of our families. If you would be willing to discuss your concerns further or provide additional details, please don't hesitate to reach out to us directly. We value your input and hope to have the opportunity to regain your trust in Kidscape. Warm regards, Kidscape Management Team