One Tree.. where do I even begin? Our centre is wonderful! When we were trying to find a centre for our little boy, it was a fairly stressful time. Childcare workers were feeling the stress of awful news stories, parents stressed about the care of their babies and as new parents, we were wondering if childcare was worth it. We came across One Tree by pure accident and my baby brain driving past the driveway we were supposed to go into. And it was the best thing I could have done.<br>We walked in completely unannounced. We were greeted by staff who had been there for years!<br>All the children seemed so happy and after spending close to an hour there, we knew that One Tree would be our second home.<br>Since joining, things have only gotten better. New staff have joined, the service and care provided has never faulted, communication is fantastic, our boy comes home happy and repeats his little learnings from the day.<br>We couldn’t be happier with the team. As a leader, it’s easy to notice happy staff, consistent processes, kindness and the impact it has on the children. It’s clear that the staff take the children’s care personally.<br>I could easily continue this review with ALL of my praises but I I think you’ll fall asleep.<br>Thank you everyone at One Tree Durack for providing our son and all the children with such beautiful, fantastic care. I’ve said it once and I will continue to say it, we consider you our family.

Exceptional staff and such a welcoming warm environment. Our family has attended the service for a number of years. Long term staff meaning continued care and a friendly familiar face at drop offs and pick ups.<br><br>All the staff at the centre are exceptional and only have our child's best interest at heart.<br>Special shout out to the Preschool team Andrew and Nav have created such a revamped space for the kids to explore and learn through their interests everyday!

We have had such a wonderful experience with One Tree Childcare. A special thank you to Nav and Andrew for their kindness, patience and genuine care towards our child. Both educators have made such a positive impact, and it’s clear how much they love what they do.<br><br>A big thank you also to the Jess for creating such a welcoming environment.<br><br>In particular, the bond Nav has built with our child is truly special. It means so much to know our child feels safe, loved and comfortable.<br>That says everything about how much we appreciate Nav and the service!

Great child care! Nav has been instrumental in revamping the preschool area with Andrew! My kids love it

We absolutely love this daycare! The educators are amazing, caring and welcoming, and you can tell they genuinely love what they do. The environment is always lovely, and the kids are so well looked after. We couldn't be happier with the care and support they provide. Highly recommend! ❤️

I would strongly caution any parent considering Kids Brigade Durack. My experience with this centre was extremely disappointing and left me with serious concerns about the level of care, supervision, and professionalism provided. From early on, it became clear that standards were not what they should be in a setting responsible for young children. Basic care and hygiene were a major concern. There were repeated issues with nappies not being changed appropriately and staff appearing inattentive or disengaged. Rather than being proactive, concerns seemed to be brushed aside, giving the impression that staff routinely turned a blind eye to problems that should have been taken seriously. My child was involved in multiple incidents where they were hurt and picked on by other children, particularly in the N2 room. These situations were poorly managed, with little evidence of intervention, monitoring, or follow-up from the room leader. Allowing this behaviour to continue created an unsafe and distressing environment for children. The older lady in the room has no clue how to look after anyones child, i hope she doesnt have any. There were also clear issues around staff capability and training. The N1 room leader appeared untrained and unprepared for the responsibilities of the role, raising serious concerns about staff qualifications and whether appropriate oversight is in place. Parents should be confident that educators are competent and supported — that confidence was not present here. Overall leadership at Kids Brigade Durack felt weak and disengaged. Management appeared reactive rather than proactive and disconnected from what was happening day-to-day within the rooms. Combined with poor supervision and unresolved issues, this created a culture that felt careless and dismissive of genuine concerns. I would not recommend this centre to any parent who values safety, accountability, and proper care for their child.

The worst service known to man! My child was left in a nappy for 8 hours, not once, but twice whilst attending this centre.