This happened roughly two and a half years ago. I don’t know why I didn’t make a complaint to the management or post a review at that time. My daughter was just two and a half years old, and she was very picky with food. I told one of the educators that if my daughter didn’t eat anything, could they please give her something simple like Weet-Bix or cornflakes, just to make sure she ate something rather than staying on an empty stomach all day. The educator replied, “It’s not fair for other children.” I was so shocked by that response. How could it be considered unfair? I wasn’t asking for any fancy food or trying to make things difficult for the educators—just the simplest option to ensure my child wasn’t hungry. Luckily, another educator told the first educator that they couldn’t let her starve and would definitely give my daughter something to eat. I’m really thankful to that educator. This was not the only incident that happened to me. There was another incident as well, but I don’t want to mention it here. I did speak with someone at the time—I don’t remember her name—but the outcome did not meet my expectations, and that matter was really concerning. This is a very late post, but I think it’s important to share my experience so that this kind of thing doesn’t happen to other parents.

Three of my children all attended/are currently attending the center. This is an amazing childcare service- friendly staffs and professional early childhood educators. I had to mention the cook in the kitchen definitely a highlight of their service- he prepares fresh fruits and meals for kids in different age groups. My children love being there in the past three years!

My daughter has attended this service for the last three years and the staff have been so accommodating from the director to the educators. The environment is always tidy and everyone has been so welcoming to us. I have referred two of my friends here and they have the same wonderful experience as my family does. Thank you Oz Education for being so nurturing and caring. 🙏🙏

My daughter went to oz education for 5 months. I really appreciate the educators who showed professional attitude with us. However, we had an extremely bad experience there with director Batoul. I explained my daughter was non verbal and had some tantrum. We met paediatrician just before a month and they recommended us to put her in the childcare. We were still waiting for a paediatrician to diagnose her next year. After a month, she talked to me about the fundings from government. She was not diagnosed anything at the moment so she couldn’t support her anymore. and asked me to took off her nappies (should toilet trained before 3). We were very confused because we understood our child and she was obviously not ready for that. I prepared 7 undies and 7 pairs of shoes. All was getting wet and sometimes educators phoned me to bring some more. I washed clothes and shoes everyday. My daughter was panicking and banging her head. However, she forced to do that. I was pregnant and broke water. I was staying in the hospital for 2 months so we said we can’t continue her toilet training and Put her nappies on. My husband sent/ pick up her every time. After giving birth and pick up my daughter on December. I talked with Batoul that we can’t continue toilet training ( I spoke with speech therapist and she agreed with me). Batoul said you always put your child from 7am- 6pm. It’s neglecting!!!! She blamed me!!! How come? We only put her in the operating hours. I straightly said I will withdraw her from the childcare. I filled out the paperwork in front of her. She asked me to change the reason of withdrawal because I put she is unprofessional and very rude. I ignored her and took a photo for an evidence. I enrolled into the kinda mindi (highly recommend ! They’re very supportive!!). It was already past 1 month notice. I received a call from headquarters and a lady said we continue the enrolment so they couldn’t return the money (bond). I said I have an evidence of my paperwork. I can show you now. She said that’s fine. You can finish the childcare. They even wanted to stole my bond🤪They only need child without disability. Please, please be considered before enrolling your valuable child. I saw many positive reviews here but I’m not recommending this childcare. I reported ECEC as well.

I highly highly recommend Oz Education at homebush. I cannot speak highly enough of all the educators and centre director. They are all truly beautiful, caring people! They really love and care for each child like the children are their own. Perfect childcare is almost impossible. Yet Oz Education is perfect for us. Our son has had a terrible experience at another childcare. Our son was traumatised well that's what we thought so we thought he would need time to settle in at Oz Education..yet 3 days in..Our son is smiling and happy to go to school..he is smiling at both drop off and pick up! The love and care that Oz Education has given to our son is above and beyond. And I am truly grateful and blessed we found our prefect centre for our beautiful boy. And when our newborn starts we know he will get the same care and love. Oz education also listens to parents no matter what. For example our son has sensitive skin, so i asked once for nappy cream to be applied every nappy change and they did exactly what i asked! Simple instructions like these were always listened and adhered to our son also always come home with a half full bottle of water. Our son is completely happy and content at Oz Education, as a parent leaving your most valuable and loved possessions in a strangers hand can be super scary and nerve wracking..however I have complete faith and trust in the educators at Oz Education, they have helped my little boy blossom so much, in the short time he's been there, I can see the massive difference, he's talking a lot more and is a much happier little boy, no more crying driving to school, no more crying when being dropped off and the occasional crying when pickingup..Oz Education you honestly have no idea how happy you have made my family and I. We are forever grateful to you all for making our little boy shine and be happy..thank you so so much! Thank you so so much Oz education for making me the happiest mother in the world. The love, care and patience you have had with our son means the absolute world to me..I honestly can't thank you enough! Thank you thank you!

We enrolled our daughter here after a terrible experience with another childcare centre. What a difference this place has made! The carers seem really passionate about the kids and it feels more like an extended family. The centre is super clean and organised with separate outdoor play areas for each class which we found to be a big plus! The frequency our daughter is sick compared to the last place is so much lower and she is so happy to be dropped off at this place in the mornings which makes drop offs a lot easier. The meals are prepared fresh onsite every day and very accommodating for kids with allergies. Our daughter really has flourished at Oz Ed Homebush West over the past few months! As parents, we always feel welcome at the centre as well. I would highly recommend this centre for anyone considering sending their kids to an early education centre.

Oz Education Homebush is a fantastic childcare. The childcare teachers and centre managers are kind, caring and professional. Would highly recommend.

Belinda and Batul and their team of educators are absolutely the friendliest and nicest people you could ever meet. My son has been here now for 4 years since he was 6 months and they have watched him grow up. He has learnt so much from the educator here at oz education homebush and surprise us on what he knows. My son completely adores everyone there and treats them like family. Thank you so much for the beautiful service.

The team at OZ ed are always friendly and take great care of my son