| Best Practice Business |
Training Plans for Early Childhood Workers
Measures to help stem the staffing crisis
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 In an effort to address the staffing crisis facing the early childhood sector the Government has announced a range of measures designed to make it easier for child care workers to obtain training and qualifications.
According to information provided by the Department of Education, Employment and Workplace Relations the changes include:
- Government funding of $126.6 million over four years to help child care workers and people working in the early childhood sector to gain or upgrade their qualifications.
» Read the full article…
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Complaints Management
Learn how to quickly and effectively deal with complaints
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Disagreements are an inevitable part of running any kind of service and when that service involves people's children you can be guaranteed misunderstandings and conflicts will occur.
Learning how to quickly and effectively deal with complaints is an important part of running a child care service.
Communication
Good communication is vital and should begin before a child is even enrolled in your service. Offering parents a written contract which outlines your service's terms and conditions will give you the opportunity to talk everything through and for them to ask questions. Make sure the document is easy to read and understand.
» Read the full article…
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| Child Care People |
Interview
Cherie 'Miss Cheeky' Stein
Southport Kindergarten Gold Coast QLD
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 Child care professionals share a commitment to improving society by creating dynamic and nurturing care environments for Australia's youngest learners.
Read this month's Child Care Person in the spotlight Cherie Stein from Southport in Queensland.
» Read the interview…
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 If you or someone you know deserves to be featured in this section drop us a line at editor@careforkids.com.au.
Each child care person we profile will receive a copy of Play School Collection (3 DVD set) for their service.
Courtesy of ABC Kids and Roadshow Entertainment.
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| Children & Child Care
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Pre-School Funding Increased
Community based preschools receive a significant boost
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 Community based preschools across the country are set to receive a significant boost this financial year under the Government's National Partnership for Universal Access to Early Childhood Education.
Under the Partnership the Commonwealth, State and Territories have committed to achieving universal access to early childhood education for all children in the year before school by 2013.
Specifically, every child will have access to a preschool program in the year before school for 15 hours a week, 40 weeks per year. The programs will be delivered by a four-year university qualified early childhood teacher.
The Commonwealth is providing funding of $970 million over five years to 2012-2013 to achieve universal access. An additional $15 million over five years has been allocated to develop better data and performance information.
» Read the full article…
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Child Care Vacancy Alert
New process enables you to more accurately identify and contact parents seeking child care
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CareforKids.com.au is always looking for ways to enhance and update our systems and new enhancements to Child Care Vacancy Alert will enable you to more accurately identify and contact parents currently seeking child care in your area.
Based on your comments and feedback we have now improved our system to deliver more high quality information which should enable you to connect with parents more easily.
In January this year we audited the Vacancy Alert system and identified those parents who had registered and successfully found care but who may not have deleted their registration.
We then implemented a new process that requires parents to confirm that their registration is still valid by clicking on a link that is emailed to them on a monthly basis (view example).
A registration only remains valid after we receive this monthly confirmation. If no confirmation is made then the registration becomes inactive and is deleted from our system.
The benefits of this change started to filter through immediatly. We expect this ongoing audit process will significantly improve the quality of parent registrations.
Click here for further details on Child Care Vacancy Alert and how it works.
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Make Your Potential Customers Feel Special
Here's a way to add value when potential customers call…
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In preparation for the new Child Care Guide Australia we are clearing the decks of current guides and have a special offer to all CareforKids.com.au members.
Purchase one of the current Sydney or Melbourne Child Care Guides and you will receive one guide for free.
This helpful resource will make a valuable addition to your parent library or you could consider purchasing a set of the guides to give to potential customers when they visit your service.
The guides are packed with useful information designed to help parents navigate their way through the maze of child care options, hopefully straight back to your centre!
Click here to purchase online
Please note this is a limited offer as stocks are running low…
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Featured Posts
CareforKids Social
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Change of career - thinking of child care and need some advice?
Procedure for handing a complaint from a parent
Government's plans will they improve staffing issues?
Latest Events
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Got Some Time Out…
Catch up on back issues of Child Care News
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August 2009
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