Feb 2017 – Feb 2018                                          
Au Pair
Sydney

• Live-in au pair for three children aged 6 months, 3 years and 5 years old.
• Charged with organising and delivering a variety of daily activities, cooking food, washing and general domestic duties.

Prior to the above role, I was working for a family with school age children where I was responsible for care before and after school. 

I would get the children up and ready for the day and ensure that they had everything that they needed for school, such as nutritional snacks and packed lunch as well hat, water and sunscreen. I would drop the children off to school and collect them in the afternoons and attend any school activities/lessons and sporting. I was also responsible for preparing the evening meal and supervising bath time. All associated household duties also included.

Other work History

Aug 2016 – Jan 2017                                         
Restaurant Manager
Crab and Cow Premium Dining Restaurant, UK

• Coordinated daily front of house, staff logistics and kitchen operations serving up to 150 customers daily.
• Appraised staff performance, organised and supervised shifts, maintained the inventory, ordered stock and organised the staff rota.

Jan 2016 - Dec 2016                                                  
 Head Waitress
The Bull Gastro Pub, UK

• Assigned tables to waitering staff as well as waiting on own tables and managing the bar including balancing the tills at the end of shifts.
• Managed customer complaints using conflict resolution skills.

Jan 2016 – Dec 2016                                                 
 Trainee Hairdresser
His & Hers Salon, UK

• Coloured hair using Wella Professional and cut, straightened and styled hair using The British Hair brand.
• Educated clients on salon products and upsold other products and services to drive customer satisfaction and exceed sales targets.

Feb 2015 – May 2015                                        
Assistant Manager
The Chequers County Inn, UK

• Managed and supported a team of 6 people including on occasion stepping in for the manager for daily bookings of up to 200 customers.

Sept 2013 – Aug 2015                                        
Sales Assistant
North Kilworth Golf Club Pro Shop, UK

• Took cash and card payments for golfing products and dealt with customer queries.
• Used the stock management system to log, check, locate and order stock and maintained standards of display and visual merchandising.

April 2013 – June 2015                                   
Sales Assistant
All Wrapped Up, UK

• Meeting and greeting of customers as well as the driving of sales. Ensured the shop floor was tidy and replenished stock.

2018 – Present                                                   

Mercury College, Inner City                                      

Business Studies Diploma (Part Time)

Courses included: Business Operations, Financial Activity, Marketing, Team Effectiveness, Analyse and Present Research and Spreadsheets.

2011 – 2015                                                      

Lutterworth College, United Kingdom

3 A-Levels including Drama (A*), English Language (A) and Sociology (B).

9 GCSE’S A-C including English Language, Mathematics and Science.