Youth Worker (Residential) - Platform Youth Services
June 2012 – January 2017

Duties: Supporting and mentoring 15 to 21 year olds, providing counselling in relation to homelessness, schooling, drugs, alcohol, family breakdowns and mental health. Working independently and within a team, participating in team meetings and case planning, providing transport, maintaining comprehensive reporting and case notes, teaching life skills, sourcing referrals and completing background checks, using various types of Microsoft applications plus CIMS & SHIP online data entry.

Youth Support Worker - Anglicare
August 2014 – October 2015

Duties: Client engagement, supervising family contact visits, writing visit reports on observations, case management, providing counselling and support services, maintaining comprehensive reporting and case notes, completing overnight shifts on location, liaising directly with Family and Community Services NSW, chaperoning children, deescalating situations on a one-on-one and group basis, working independently and within a team, organising activities and events.

Indigenous Community Links Worker - Centrecare February 2015 – July 2015

Duties: Client engagement monitoring and review, case assessment and management, detailed research and referrals to appropriate services, liaising directly with services providers within NSW (including Domestic Violence and Homelessness Services), statistical analysis and reporting, receptionist duties, and organising educational activities and events providing skills relating to work force engagement, meal preparation, health and wellbeing, budgeting, and change management. This was a short contract position, covering someone on leave.

Relief Manager & Administration Officer - PCYC Shoalhaven
March 2016 - Present

Duties: Rosters, accounts receivable & payable, networking with other companies & organisations, reporting to Regional General Manager, managing a team, conflict resolution, answering calls, taking messages, filing, being in charge of personal and confidential documents, adhering to child protection policies and procedures, greeting customers and helping them with all of their concerns and questions, financial responsibilities including end of day till, banking & sales, marketing and promotion, emails, facilitating the company Social Media accounts and event planning.


 

Diploma in Counselling (2017)
Domestic and Family Violence Certificate 2 (2015)
Diploma in Community Services (2013)
High School Certificate (2011)
Advanced Skills in Microsoft Office Suite