Childcare & Community Services Employment History

Current
Library Assistant
Canberra

July 2016 - Nov 2016
Before & After School Carer
Private Family

Dropping off and collecting one child aged 10 yrs to and from school, assisting with homework/projects, household cleaning and walk the dog.

July 2016 - Dec 2016
Live-in Nanny
Canberra

Caring for three children aged 6, 8 & 10 year old where I am responsible for school drop and pick up, attending after school activities, assisting with homework, preparing afternoon tea and the evening meal, supervise bath time and general household duties.

2013 - 2016
On-Call Casual Babysitter
Private Family,
Canberra

Caring for three children aged 2, 7, 9 years on evenings and weekends when needed.

Field Placement - Community Development
'Food for Thought'
Madjura Northside Community Centre

Preparing and providing hot cooked meals to the isolated elderly.

Mar 2007- Dec 2007
VOCAL
Victim’s Support Advocate
Canberra

• Case Management
• Court Support
• Networking
• Referrals
• Advocacy
• Assistance with victim impact statements
• Writing applications for funding
• Follow up on clients
• Provide support to people with mental health issues
• Marinating clients records

Administrative Employment History

Feb 2015 - May 2016
Business Owner
Cleaning Business

Private household cleaner.

July 2013 - January 2015
Health Care Consumer Association
Safety Consumer Representative, Initiations Officer

• Deliver asbestos and SMF information seminars
• Safe insulation training and awareness
• Safe handling, removal and disposal
• Compliance training for WorkSafe NSW &ACT
• Environmental Sustainability Incentives
• Deliver group seminars and facilitate group learning
• Networking with other agencies
• Researching information regarding safe insulation and building materials
• co -ordinate meetings and organise catering

January 2012-June 2013
Tasin Render Canberra,
Receptionist

• take and relay messages
• answer telephone, screen and direct calls
• provide information to callers
• ensure knowledge of staff movements in and out of organization
• monitor visitor access and maintain security awareness
• provide general administrative and clerical support
• prepare correspondence and documents
• receive and sort mail and deliveries
• schedule appointments

March 2010- November 2012
National Capital Exhibition
Canberra

• Gathered cultural, educational, social and demographic information
• Communicate with children/people from all cultural background
• Dealing with cancelations, enquires, bookings, double bookings and cancelations of tours.
• Meeting KPI’s
• Welcoming Visitor’s
• Expertise on exhibition displays
• deal with queries from the public and customers
• answer telephone, screen and direct calls

January 2008- Feb 2009
Sure-way Training Albury
Employment Service’s Consultant

• engage with clients and potential employers
• Assessing competency in education
• Identifying client’s strengths and weaknesses
• Manage client progress reports
• Assess levels for job seeker requirements
• Follow up on progress with employment progress
• Improve job hunting skills and prospects
• CV upgrading
• Managing data and client contracts
• Making referrals
• Engage with potential employers
• Mandate attendance levels by clients
• Record information

Feb 2002 January 2006
Woolworths, Dickson, Belconnen, Gungahlin, Cashier

• Cash handling.
• checking credit card transactions accuracy
• Stocking and replenishing merchandise, according to store merchandising layouts.
• Priced merchandise, stocked shelves and took inventory of supplies
• Cleaned and organized the store, including the checkout desk and displays. Advertising upcoming sales events and promotions
• Identified potential shoplifters and alerted management.
• Completed all point of sale opening and closing procedures, including counting the contents of the cash
• Register
• Handled all customer relations issues in a gracious manner and in accordance with company policies
• Shared best practices for sales and customer service with other team members to help improve the stores
• Efficiency
• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
• Insurance that all customers received receipts for their purchases.
• Strategically scheduling team members to maintain optimal staffing levels at all times.
• Answering customer telephone calls promptly and in an appropriate manner
 

Diploma of Community, Services CIT Canberra
Certificate IV IT, Community Charity Computers Canberra
Small Business Administration NEICE Programme Melbourne
Diploma Business Administration ABA Sydney
Green Card and Asbestos Card CSI
High School Diploma, Dickson College