Nanny
Feb 2013 – Dec 2013
CAPRICORNIA IN HOME CARE, ROCKHAMPTON QLD

• Looking after and taking responsibility for four children, ages 4, 7, 9, 12.
• Housework and cooking meals for children
• Staying overnight when parents are away
• Engaging with children individually, meeting emotional/physical needs
• Safely transported children to and from school, various appointments, sport and extra-curricular activities.
• Worked with parents to implement discipline programs to promote positive behaviour.
• Help develop the family’s schedule to maintain household order.
• Engage in after-school activities including sport practice and homework.
• Communicated with parents about daily activities and behaviours.

Nanny: Feb 2012 – Dec 2012
CAPRICORNIA IN HOME CARE, REMOTE CATTLE STATION, ALPHA QLD
• Looked after and took responsibility for children aged 9 months, 3, 6.
• Regularly travelled with the family to help with vacation activities and childcare.
• Promoted language development skills through reading and storytelling.
• Safely transported children to and from school, appointments and sport and extra-curricular activities.
• Worked with parents to develop and implement discipline programs to promote positive behaviour.
• Helped develop the family’s schedule to maintain household order.
• Established and maintained a safe play environment for the children.
• Made healthy snacks and meals for three children.
• Changed nappies, bathed, fed, created nap times and tended to baby’s needs.
• Taught year one through Longreach School of the Air.
• Created craft and other activities for children to participate in.

Other Work History

Food and Beverage Attendant:
December 2013 – January 2015:
BARTLETTS TAVERN, ROCKHAMPTON QLD
• Serving customers drinks and taking food orders using a POS system
• Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff
• Addressed complaints and served replacement menu items promptly
• Demonstrated genuine hospitality while greeting and establishing rapport with guests
• Guided guests through menus while providing thorough knowledge of the food, beverages and ingredients
• Inventoried and restocked items throughout shifts
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
• Attending to customers in the gaming area
• Handling of winnings for pokie players
• Fixing pokie machines when required
• Setting up and closing of bar and gaming
• Clearing tables and dishes
• Making coffees using a barista coffee machine
• Various kitchen activities when required
• Regular cleaning and dusting of all gaming, dining and bar area


Waitress: Dec 2012 – February 2013
BIBS ‘N’ RIBS RESTAURANT, TAMWORTH QLD
• Working in a busy environment during the local Tamworth Country Music Festival and assisting customers on where to find things.
• Followed all safety policies when handling food and beverage to uphold proper health standards.
• Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
• Addressed complaints and served replacement menu items promptly.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.
• Guided guests through menus while providing thorough knowledge of the food, beverages and ingredients.
• Inventoried and restocked items throughout shifts.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.


Work Experience: Jun 2009 – Jan 2013
NORTHERN DAILY LEADER, TAMWORTH NSW
• Wrote, edited and produced stories for multiple platforms, including Internet and digital channels.
• Worked with briefs and media releases.
• Evaluated and followed up on news leads to develop story ideas.
• Wrote stories according to prescribed editorial style and format standards.
• Took still photos to accompany news stories.
• Arranged and conducted interviews with individuals face to face, over email and telephone.
• Interviewed public in the main street.
• Assisted other workers and maintained a team environment.

Family business, 2007 – 2013
ROJENN PTY LTD, QUIRINDI NSW
• Assisted in my parent's own trucking business
• Cleaning and doing regular maintenance of trucks and trailers
• Mailing of invoices and documents
• Working on financial statements
• Internet banking
• Obtained signatures for financial documents and internal and external invoices.
• Opened and properly distributed incoming mail.
• Answered and managed incoming and outgoing calls while recording accurate messages.

EDUCATION AND CERTIFICATES

• Current - 2016: Attending CQU, undertaking a Bachelor of Professional Communication
• February 2013: Gained first aid certificate and CPR
• November 2012: Gained Blue Card
• 2011: Attained Responsible Service of Alcohol (RSA) and Responsible Service of Gambling (RCG)
• 2011: Completed Higher School Certificate and completed two TAFE courses of Digital Photography and Media Journalism over two years.

SKILLS

• Valid Queensland driver’s licence and own car
• Fast learner
• Exceptional writer
• Excellent people and customer service skills
• Technology literate
• High energy
• Succeed as both as a team worker and independent worker
• Thrive in fast-pace environment
• Flexible to work various shifts and hours
• Dependable, can always be relied on to do my job properly
• Have a creative and imaginative mind
• Patient and easy going nature