March 2020
Event Childcare Workers
Fairmont Resort
Katoomba

This was a placement through Abracadabra Childcare Services where I was responsible for looking after two children aged 6 & 9 yrs whilst their parents attended an Annual General Meeting and Gala Dinner.  There was plenty to do at the venue including arts and crafts, movie theatre, dinner for the children, games room.  I engaged with the children on all levels and cared for them until the parents arrived back to their hotel room.

Feb 2020
Event Creche Worker
Penrith Panthers Club Creche
(Through Abracadabra Childcare)

The booking was caring for four Foster Children aged between 7 months and 2 years with the help of one other assigned carer whilst the children's carers attended Foster Carer Training.  A separate room was set up with activities, games so we could engage with the children.

Nov 2019 - Feb 2020
Part-time Before & After School Care
2 Days per week
Private Family, Medlow Bath

Caring for two children aged 4 and 6 years where I was responsible for a 5am start in the mornings through to 9am and then again from 3pm to 8pm.  I would get the children and up and ready for the day, dressed, prepared breakfast and ensured they had everything they needed for pre-school/primary school including packed snacks/lunch/water/sunscreen/hats and homework/readers.  I would drop the kids off at a local school and pick them up again in the afternoon.  I would attend after school activities/sports/lessons, prepare afternoon tea and evening meals, supervise bath time and get the children ready for bed.  We would also play games, arts and crafts, stories and reading.  I also helped with all household duties when needed.

2019
Kids Sporting and Fitness Programs

Creating and implementing After School & Holiday sporting and fitness programs for Children ranging in age from 6 years to 18 years.

2018 - 2019
Nanny - Part Time (On Call)

Caring for two kids aged 6 yrs and 9 yrs where I was responsible for :

• Getting the children up and ready for the day
• Breakfast / Dressed / Packed snacks & lunch
• School Drop off & Pick Up
• Attend after school activities
• Prepare afternoon tea and evening meal
• Play games, puzzles, stories & reading, arts & crafts
• Assisting with Homework & Readers
• Supervise Bath and get read for bed time
• All associated household duties

2017- 2019              
NANNY – Part Time (On call)

Caring for two children aged 9 months and 3 years where I was responsible for:

• Changing Nappies / Settling / Dressing / Feeding
• Engaging in fun games and activities, stories and reading arts and crafts, music and dance
• Cooking for the children
• Medical specified for illness related to child
• Cleaning of the parents house
• Children’s Laundry and Parents
• Drop off & Pick up from Day care/School
• Running errands / food shop

Aug 2017– Jan 2019
Gym Manager /Part Time
COMPLETE STRENGTH & PERFROMANCE - Sydney Australia

Duties include:

• Recruiting, training and supervising staff
• Managing budgets
• Managing sales activities including prospecting new members, following up leads and enquiries, closing sales and general administration
• Competent “super user” of Mind Body Computer Program.
• Manage reception, maintaining customer service standards, and general front of house duties.
• Enhancing profitability, handling membership departures and new member integration. Understand leaver reasons and implement strategies to create a decrease in this area.
• Maintaining fitness equipment
• Programing and Coach for Boxing and Boot camp classes.
• Liaising with head coach with teenage program classes
• Liaising with head coach with Strength & conditioning for St Patricks Boys Rugby Team.

Sept 2015 – Jan 2017                       
FRESH FUNCTIONAL FITNESS - Sydney AustraliaPosition: 
Gym Owner / Operator   

Duties:

• Sales and marketing
• Overseeing complete gym fit out from start to finish
• Equipment selection
• Creating weekly structured gym timetable
• Organizing and delivering a range of fitness activities, programs and classes
• Creating and implementing an online class booking system via Mind Body
• Member retention
• Organizing gym member events (Spartan Race Team)
• Implementing kids specific training program from 6-15yrs old
• Working with local businesses to create membership affiliations and drive local eco system to support growth

Sept 2014 – Aug 2015                      
BOX HQ FITNESS CENTRE - Sydney Australia
Position: Personal Trainer

Duties:

• Providing private one-on-one and group training and exercise programming to a number of clients from different backgrounds, ranging from healthy population, recreational athletes and weekend warriors
• Strength & Conditioning Training Program Design for Body Composition, Fat Loss, Hypertrophy, Postural Correction & Injury Prevention
• Outdoor Bootcamp Training
• Liaising with head coach with kids program and classes

Nov 2012 – July 2013                       
GOLD’S GYM – BC Vancouver, Canada
Position: Reception / Customer Service  

Duties:

• Greeted clients in pleasant manner
• Maintained a record of all guests and members coming in the gym
• Handle all incoming calls and enquires.
• Assisted in Duty Manager in maintaining the gym.
• Administered the payments made my members.
• Resolve all customer complaints.
• Manage reception, client memberships, general front of house duties
• 40+ hours Shadow Personal Training Sessions, Completing Practical Hours in line with studies at the American Council of Exercise Science
• Schedule appointments for Personal Training sessions.

Sept 2010 – Oct 2012                       
FITNESS FIRST AUSTRALIA (Head Office) - Sydney Australia
Position: Customer Care Manager   

Duties:

• Working as part of a dynamic team, ensure that club monthly targets are achieved: including personal, individual and team targets.
• Support, motivate and assist reception and children play zone team to improve and perform to the best of their ability.
• Handling member departures and new member integration. Understand leaver reasons and implement strategies to create a decrease this area.
• Deliver results on time, and to budget in order to maintain an outstanding level of member satisfaction and experience in the club.
• Manage reception payroll on time and effective to budget.
• Ensure financial audit is scoring over 80%.
• Communicate at all times with all Head Office departments in club and via email when required. Participate in club meeting at all times.
• Ensure daily takings are reconciled, banked and any discrepancies are followed up. Finalise Stock Take & Retail Storeroom Orders every month

Nov 2008 – Sept 2010                      
VIRGIN AUSTRALIA AIRLINES - Sydney Australia
Position: Flight Attendant

Duties:

• Committed to delivering Virgins promise of exceptional service. Uphold Duty of care required to protect the health and safety of others in the workplace.
• Superior customer service displayed at all times. Personally recognised and appraised for exceptional service by the ‘Virgin Australia Guest Relations Department.’
• High-level attention to detail when observing a medical conditions and preventing further risks.
• Professional service achieved in assisting high medical clearance guidelines following management procedures.
• Accurate information to management relaying all signs and symptoms observed in medical emergencies includes causes/treatment.
• Professional, stylish and engaging the company products.

2002 Business Administration Certificate
Nepean College of Tech, Sydney Australia

2008 Gym / Fitness Instructor – Certificate III
Fitness Institute of Australia, Sydney, Australia

2013 American College of Exercise – Certificate IV
Inofit,, Vancouver, Canada

2017 Mindfulness – based Stillness Meditation – Teacher TrainingMeditation Association of Australia

2017 Guided Imagery and Contemplation – Teacher Training
Meditation Association of Australia

2018/19 Diploma Business Management & Digital Marketing  - “current “

2019 Australian Barista School – Completed & Certified