Excellent
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The Excellent rating is the highest possible rating and can only be awarded by ACECQA (effective from May 2013).
Providers with a service rated Exceeding National Quality Standard can choose to apply.
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Exceeding National Quality Standard
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A service that receives an overall rating of Exceeding will have exceeded the NQS in at least four or more of the seven quality areas, including two of the 'key' areas.
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Meeting National Quality Standard
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An overall rating of Meeting means that your service has met all of the elements in the NQS and may have exceeded the standards in some quality areas.
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Working Towards National Quality Standard
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If your service receives an overall rating of Working Towards it means the service has not met at least one of the 58 elements in the NQS. It may have a mix of higher and lower ratings across the seven quality areas.
It may take time for some services to meet each element in these standards, which is why the Working Towards rating is important.
Working Towards does not mean that the service has failed to meet any of the requirements that pose a risk to the safety, health or wellbeing of children.
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Significant Improvement Required
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This rating is given when a service fails to meet requirements in a way that poses an unacceptable risk to the health, wellbeing or safety of children. Services which receive this rating must work with a Regulator to immediately improve their quality otherwise they will have their operating licence withdrawn.
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Provisional
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A service that is yet been assessed against the National Quality Standard.
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