North Parramatta Montessori Academy Childcare & Preschool

AVOID AT ALL COST! NEGLIGENCE! My 15 months daughter was enrolled to this day care enter as we heard of great things about Montessori Academy. IM WRITING THIS REVIEW BECAUSE I DONT WANT ANY OTHER PARENTS TO GO THROUGH THIS. 19 July 2023: i attended the centre to pick up my daughter at around 11.30am. He saw her crying alone in a baby bouncer while the other children were having free play. At the time she was almost 15month old and about 13kg and over the maximum weight limit, which makes it extremely dangerous. 26 July 2023: she started her first full day at daycare. She does not appear to have been involved in any indoor and outdoor group activities. She was not in any of the pictures. I spoke to you about it briefly and you said that she may have been doing something else at the time. I let it go. Nappy change log shows no nappy changes between 10.40am and 3.04pm. She napped between 12.35 and 1.25pm. Why wasn't her nappy changed when she woke up? Nappy change 3 appears to be missing so once gain I let it go thinking there was an error in putting in the logs and NC3 was excluded. 28 July 2023: My daughter is involved in the group activities according to the pictures received. No nappy changes between 11.37am and 3.38pm. She napped between 12.30-1.15pm. Again why wasn't her nappy changed when she woke up? 2 August 2023: She does not appear to be in any group activities. Upon further inspection of one of the pictures and zooming in, she is seen strapped to a highchair alone, in a corner facing the book shelf. According to the daily report, 4 educators were working that day. In another group activity picture of the same group activity, 3 educators are on the floor with the children, 1 is taking the picture. She is not seen in the picture. Where was she? who was looking after her? Was she in the corner in the highchair facing the wall alone, neglected? According to the logs there were no nappy change between 10.50amd and 3.03pm. She napped between 12.10 and 1.40pm. The nappy at 3.03pm is "soiled" and she came home with the worst nappy rash she's ever had. Why wasn't her nappy changed when she woke at 1.40pm? Today, 3 August 2023, I came into the centre to speak to the room leader about what happened yesterday. I asked why she wasn't in any group activities and what she was doing when all the children were in the circle. The room leader said she was playing at the activity wall and brought my wife and I into the room to show us. When we showed her the picture of her in the highchair (when according to the room leader she was playing with the activity wall), the room leader said my daughter was eating at the time. If you zoom in on the picture, there was no food on the tray. We were lied to about what she was doing. The room leader later said that my daughter was very fussy and crying and disrupting everyone and said something along the lines of "what am I supposed to do with her?".